Whirlpool ARC 8140/AL Guia de usuario

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Guia de usuario

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3RUFR GHDPHVHV
6DOVLFKDVIUHVFDV GHDPHVHV
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2WHPSRGHIXQFLRQDPHQWRGRPRWRUGHSHQGHGHGLYHUVRVIDFWRUHVQXPHURGHDEHUWXUDGDVSRUWDV
TXDQWLGDGHGHDOLPHQWRVJXDUGDGRVWHPSHUDWXUDGRORFDOUHJXODomRGRVWHUPRVWDWRV
6HDSyVWHUH[HFXWDGRRVGLWRVFRQWURORVRVHXDSDUHOKRFRQWLQXDDQmRIXQFLRQDUFRUUHFWDPHQWH
FRQWDFWHR6HUYLoRGH$VVLVWrQFLDPRVWUDQGRFODUDPHQWHRSUREOHPDHFRPXQLFDQGRRWLSRHRQXPHUR
GHVpULHGRDSDUHOKRLQGLFDGRVQDFKDSDGHFDUDFWHUtVWLFDV
$WHPSHUDWXUDGRIULJRUtILFRpGHPDVLDGRDOWD
2DSDUHOKRIRLLQVWDODGRSHUWRGHXPDIRQWHGHFDORU"
2VFRPDQGRVGRIULJRUtILFRHVWmRUHJXODGRVFRUUHFWDPHQWH"
)RUDPLQWURGX]LGDVJUDQGHVTXDQWLGDGHVGHDOLPHQWRVQRFRPSDUWLPHQWRIULJRUtILFRRXFRQJHODGRU"
&HUWLILTXHVHGHTXHDVSRUWDVQmRVmRDEHUWDVPXLWDVYH]HV
9HULILTXHVHDVSRUWDVVHIHFKDPSHUIHLWDPHQWH
&HUWLILTXHVHGHTXHRVWUDQVSRUWDGRUHVGRDUSDUDRLQWHULRUGRFRPSDUWLPHQWRQmRHVWmRREVWUXtGRV
LPSHGLQGRDFLUFXODomRGRDUIULR
$FXPXODomRGHKXPLGDGH
&HUWLILTXHVHGHTXHRVDOLPHQWRVIRUDPHPEDODGRVGHPDQHLUDDGHTXDGD6HTXHRVUHFLSLHQWHV
PROKDGRVDQWHVGHRVLQWURGX]LUQRIULJRUtILFR
&HUWLILTXHVHGHTXHDVSRUWDVQmRVmRDEHUWDVPXLWDVYH]HV$EULQGRDSRUWDDKXPLGDGHFRQWLGDQR
DUH[WHUQRHQWUDQRIULJRUtILFR4XDQWRPDLVVHDEUHDSRUWDPDLVUiSLGRVHUiDDFXPXODomRGH
KXPLGDGHVREUHWXGRVHRSUySULRORFDOpPXLWRK~PLGR
6HRORFDOQRTXDOIRLLQVWDODGRRDSDUHOKRpPXLWRK~PLGRpQRUPDOTXHQRLQWHULRUGRIULJRUtILFRVH
DFXPXOHKXPLGDGH
$SyVDGHVFRQJHODomRDXWRPiWLFDpQRUPDOTXHVHIRUPHPJRWLQKDVGHiJXDQDSDUHGHSRVWHULRU
$VSRUWDVQmRVHIHFKDPRXQmRVHDEUHPFRUUHFWDPHQWH
&RQWUROHVHQmRKiSDFRWHVGHDOLPHQWRVDEORTXHDUDSRUWD
9HULILTXHVHRVEDOF}HVGHSRUWDDVSUDWHOHLUDVHDVJDYHWDVHVWmRFRORFDGRVGHPDQHLUDFRUUHFWD
&RQWUROHVHDVJXDUQLo}HVGDVSRUWDVQmRHVWmRVXMDVRXSHJDQKHQWDV
&HUWLILTXHVHGHTXHRDSDUHOKRHVWiQLYHODGR
'HVOLJXHVHPSUHRIULJRUtILFRUHWLUDQGRDILFKDGDWRPDGDDQWHVGHVXEVWLWXLUDVOkPSDGDV
$OX]LQWHUQDQmRIXQFLRQD
'HVOLJXHRDSDUHOKRGDFRUUHQWHHOpFWULFD
(PIXQomRGRPRGHOR
5HWLUHDFREHUWXUDGDOkPSDGDHPIXQomRGRPRGHOR
'HVDSDUDIXVHRXUHWLUHDOkPSDGD
9HULILTXHDOkPSDGDHVXEVWLWXDDVHQHFHVViULRSRUXPDQRYD
(PIXQomRGRPRGHORQDSUHVHQoDGHXPDOkPSDGDHVSHFLDOSDUDDVXEVWLWXLUQmRGHVDSDUDIXVH
(PSXUUHDSDUDRLQWHULRUGRIULJRUtILFR(VWDOkPSDGDHQFRQWUDVHGLVSRQtYHODSHQDVMXQWRGRVQRVVRV
FHQWURVGHDVVLVWrQFLD1mRVXSHULRUD:GHSRWrQFLD
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Whirlpool ARC 8140/AL Guia de usuario

Tipo
Guia de usuario
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