Whirlpool S20D TSS33-A/G Guia de usuario

Tipo
Guia de usuario

0$18$/'(87,/,=$d®2
$17(6'(86$52$57,*2
3É*,1$ 
&216(/+263$5$$3527(&d®2'2
$0%,(17(
3É*,1$ 
35(&$8d¯(6(68*(67¯(6*(5$,6
3É*,1$ 
'(6&5,d®2'2$3$5(/+2
3É*,1$ 
'(6&5,d®23$,1(/&20$1'26
3É*,1$ 
&20286$52&203$57,0(172
&21*(/$'25)5,*25Ì),&2
3É*,1$ 
87,/,=$d®2'2',675,%8,'25'(
*(/2(0$/*81602'(/26
3É*,1$ 
87,/,=$d®2'2*(5$'25'(*(/2
$8720É7,&2(0$/*81602'(/26
3É*,1$ 
87,/,=$d®2'2',675,%8,'25'(
É*8$(0$/*81602'(/26
3É*,1$ 
)81d®2'(021,725,=$d®2('(
68%67,78,d®2'2),/752'(É*8$
(0$/*81602'(/26
3É*,1$ 
6,67(0$'(',675,%8,d®2'2$5
12&203$57,0(172)5,*25Ì),&2
3É*,1$ 
*8,$'26&20321(17(6,17(5126
3É*,1$ 
*8,$3$5$$&216(59$d®2(
'(6&21*(/$d®2'26$/,0(1726
3É*,1$ 
352%/(0$6&20816'2*(5$'25
'(*(/2
3É*,1$ 
0$187(1d®2(/,03(=$
3É*,1$ 
35(&$8d¯(6(0&$62'($86È1&,$6
352/21*$'$6
3É*,1$ 
5(62/8d®2'(352%/(0$6$66,67È1&,$
3É*,1$ 
6(59,d23Ð69(1'$
3É*,1$ 
33733115aP.fm Page 131 Tuesday, May 31, 2005 1:43 PM

$17(6'(86$52$57,*2
&216(/+263$5$$3527(&d®2'2
$0%,(17(
2DSDUHOKRTXHDGTXLULXGHVWLQDVHDSHQDVD
XPXVRGRPpVWLFR
3DUDREWHUPHOKRUHVUHVXOWDGRVGRVHX
DSDUHOKRDFRQVHOKDPRVTXHOHLD
DWHQWDPHQWHDVLQVWUXo}HVGHXWLOL]DomR
RQGHSRGHUiHQFRQWUDUDGHVFULomRGRVHX
DSDUHOKRHFRQVHOKRV~WHLVSDUDD
FRQVHUYDomRGRVDOLPHQWRV
*XDUGHHVWHPDQXDOSDUDIXWXUDVFRQVXOWDV

$SyVWHUGHVHPEDODGRRDSDUHOKRFHUWLILTXH
VHGHTXHHOHQmRHVWiGDQLILFDGRHGHTXHD
SRUWDIHFKDFRUUHFWDPHQWH(YHQWXDLVGDQRV
GHYHPVHUFRPXQLFDGRVDRUHYHQGHGRUQXP
SUD]RGHKRUDV

'HL[HRDSDUHOKRUHSRXVDUGXUDQWHGXDVKRUDV
DQWHVGHROLJDUDILPGHSHUPLWLUTXHRFLUFXLWR
UHIULJHUDQWHHVWHMDSHUIHLWDPHQWHHILFLHQWH

&HUWLILTXHVHGHTXHDOLJDomRHDLQVWDODomR
HOpFWULFDVmRHIHFWXDGDVSRUXPWpFQLFR
HVSHFLDOL]DGRVHJXQGRDVLQVWUXo}HVIRUQHFLGDV
SHORIDEULFDQWHHHPFRQIRUPLGDGHFRPDV
QRUPDVGHVHJXUDQoDORFDLVHPYLJRU

/LPSHRLQWHULRUGRDSDUHOKRDQWHVGHRXWLOL]DU
(PEDODJHP
$HPEDODJHPpFRQVWLWXtGDSRUPDWHULDO
UHFLFOiYHOHHVWiPDUFDGDFRPRVtPERORGH
UHFLFODJHP3DUDDHOLPLQDomRUHVSHLWHDV
QRUPDVORFDLV2PDWHULDOGHHPEDODJHPVDFRV
GHSOiVWLFRSHGDoRVGHSROLVWLUHQRHWFGHYHP
VHUPDQWLGRVIRUDGRDOFDQFHGDVFULDQoDVGDGR
TXHFRQVWLWXHPSRWHQFLDLVIRQWHVGHSHULJR
'HVPDQWHODPHQWR
2SURGXWRIRLIDEULFDGRFRPPDWHULDLV
UHXWLOL]iYHLV
(VWHDSDUHOKRHVWiFODVVLILFDGRGHDFRUGRFRPD
'LUHFWLYD(XURSHLD(&VREUH5HVtGXRV
GHHTXLSDPHQWRHOpFWULFRHHOHFWUyQLFR5(((
$RJDUDQWLUDHOLPLQDomRDGHTXDGDGHVWH
SURGXWRHVWDUiDDMXGDUDHYLWDUSRWHQFLDLV
FRQVHTXrQFLDVQHJDWLYDVSDUDRDPELHQWHHSDUD
DVD~GHS~EOLFDTXHSRGHULDPGHULYDUGHXP
PDQXVHDPHQWRGHGHVSHUGtFLRVLQDGHTXDGR
GHVWHSURGXWR
2VtPEROR QRSURGXWRRXQRVGRFXPHQWRV
TXHDFRPSDQKDPRSURGXWRLQGLFDTXHHVWH
DSDUHOKRQmRSRGHUHFHEHUXPWUDWDPHQWR
VHPHOKDQWHDRGHXPGHVSHUGtFLRGRPpVWLFR
3HORFRQWUiULRGHYHUiVHUGHSRVLWDGRQR
UHVSHFWLYRFHQWURGHUHFROKDSDUDDUHFLFODJHP
GHHTXLSDPHQWRHOpFWULFRHHOHFWUyQLFR
1RPRPHQWRGRGHVPDQWHODPHQWRWRUQHR
DSDUHOKRLQXWLOL]iYHOUHWLUDQGRDVSRUWDV
FRUWDQGRRFDERGHDOLPHQWDomRHUHWLUDQGRDV
SRUWDVHDVSUDWHOHLUDVGHPDQHLUDDTXHDV
FULDQoDVQmRSRVVDPDFHGHUIDFLOPHQWHDR
LQWHULRUGRIULJRUtILFR
(PFDVRGHGHVPDQWHODPHQWRGRDSDUHOKR
UHVSHLWHDVQRUPDVORFDLVUHODWLYDVjHOLPLQDomR
GHUHVtGXRVHGHSRVLWHRQRVUHVSHFWLYRV
FHQWURVGHHOLPLQDomR1mRRDEDQGRQHVHP
YLJLOkQFLDQHPPHVPRSRUSRXFRVGLDVGDGR
TXHHOHFRQVWLWXLXPDIRQWHGHSHULJRSDUDDV
FULDQoDV3DUDREWHULQIRUPDo}HVPDLV
GHWDOKDGDVVREUHRWUDWDPHQWRDUHFXSHUDomRH
DUHFLFODJHPGHVWHSURGXWRFRQWDFWHR
'HSDUWDPHQWRQDVXDORFDOLGDGHRVHXVHUYLoR
GHHOLPLQDomRGHGHVSHUGtFLRVGRPpVWLFRVRXD
ORMDRQGHDGTXLULXRSURGXWR
,QIRUPDomR
(VWHDSDUHOKRQmRFRQWpP&)&RFLUFXLWR
UHIULJHUDQWHFRQWpP5DQHP+)&
RFLUFXLWRUHIULJHUDQWHFRQWpP5D
3DUDRVDSDUHOKRVFRP,VREXWDQR5D
RLVREXWDQRpXPJiVQDWXUDOQmRSUHMXGLFLDODR
PHLRDPELHQWHPDVLQIODPiYHO3RUWDQWRp
LQGLVSHQViYHOFHUWLILFDUVHGHTXHRVWXERVGR
FLUFXLWRUHIULJHUDQWHQmRHVWmRGDQLILFDGRV
'HFODUDomRGHFRQIRUPLGDGH
(VWHDSDUHOKRIRLFRQFHELGRSDUDFRQVHUYDU
SURGXWRVDOLPHQWDUHVHIRLIDEULFDGRHP
FRQIRUPLGDGHFRPD'LUHFWLYD(XURSHLD
&((&(HRUHJXODPHQWR&(
1
(VWHDSDUHOKRIRLFRQFHELGRIDEULFDGRH
GLVWULEXtGRHPFRQIRUPLGDGHFRPRVHJXLQWH
RVREMHFWLYRVGHVHJXUDQoDGD'LUHFWLYD%DL[D
7HQVmR&(
RVUHTXLVLWRVGHSURWHFomRGD'LUHFWLYD´(0&µ
&((
PRGLILFDGDVSHOD'LUHFWLYD&((
DVHJXUDQoDHOpFWULFDGRDUWLJRHVWi
DVVHJXUDGDDSHQDVTXDQGRHVWLYHU
FRUUHFWDPHQWHOLJDGRDXPDHILFLHQWH
LQVWDODomRjWHUUDVHJXQGRDVQRUPDVOHJDLV
33733115aP.fm Page 132 Tuesday, May 31, 2005 1:43 PM

35(&$8d¯(6(68*(67¯(6*(5$,6
8WLOL]HRFRPSDUWLPHQWRIULJRUtILFRDSHQDV
SDUDDFRQVHUYDomRGHDOLPHQWRVIUHVFRVHR
FRPSDUWLPHQWRFRQJHODGRUDSHQDVSDUDD
FRQVHUYDomRGHDOLPHQWRVFRQJHODGRVSDUDD
FRQJHODomRGHDOLPHQWRVIUHVFRVHDSURGXomR
GHFXERVGHJHOR
$SyVDLQVWDODomRFHUWLILTXHVHGHTXHR
SURGXWRQmRHVWiSRXVDGRVREUHRFDERGH
DOLPHQWDomR
1mRJXDUGHOtTXLGRVHPUHFLSLHQWHVGHYLGUR
QRFRPSDUWLPHQWRGRFRQJHODGRUGDGRTXH
SRGHPUHEHQWDU
1mRFRPDFXERVGHJHORRXJHODGRV
LPHGLDWDPHQWHDSyVRVUHWLUDUGRFRQJHODGRU
GDGRTXHSRGHPFDXVDU´TXHLPDGXUDVµGH
IULR
$QWHVGHTXDOTXHURSHUDomRGHPDQXWHQomR
RXOLPSH]DGHVOLJXHRDSDUHOKRGDFRUUHQWH
HOpFWULFDRXUHWLUHDILFKDGDWRPDGD
&HUWLILTXHVHGHTXHRSURGXWRQmRHVWiSHUWR
GHIRQWHVGHFDORU
1mRJXDUGHRXXWLOL]HJDVROLQDRXRXWURWLSR
GHJiVHGHOtTXLGRVLQIODPiYHLVSHUWRGR
SURGXWRRXGHRXWURVHOHFWURGRPpVWLFRV2V
YDSRUHVTXHVmROLEHUWDGRVSRGHPYLUD
SURYRFDULQFrQGLRVRXH[SORV}HV
3DUDJDUDQWLUXPDYHQWLODomRDGHTXDGDGHL[H
XPHVSDoRGHDPERVRVODGRVHSRUFLPDGR
DSDUHOKR
0DQWHQKDOLYUHVGHREVWUXo}HVDVDEHUWXUDV
GHYHQWLODomRQRLQYyOXFURGRDSDUHOKRRXQD
HVWUXWXUDGHHPEXWLU
7RGRVRVDSDUHOKRVIRUQHFLGRVFRP
JHUDGRUHVGHJHORHGLVWULEXLGRUHVGHiJXD
GHYHPVHUOLJDGRVDXPDUHGHKtGULFDTXH
GLVWULEXDH[FOXVLYDPHQWHiJXDSRWiYHOFRP
XPDSUHVVmRGDUHGHKtGULFDFRPSUHHQGLGD
HQWUHHEDUH36,2V
JHUDGRUHVGHJHORHRXiJXDQmR
GLUHFWDPHQWHOLJDGRVjDOLPHQWDomRKtGULFD
GHYHPVHUHQFKLGRVDSHQDVFRPiJXDSRWiYHO
,QVWDOHHQLYHOHRSURGXWRQRFKmRFDSD]GH
VXVWHQWDURSHVRHQXPDPELHQWHDGHTXDGRjV
VXDVGLPHQV}HVHjVXDXWLOL]DomR
&RORTXHRSURGXWRQXPDPELHQWHVHFRH
EHPYHQWLODGR2DSDUHOKRHVWiSUHSDUDGR
SDUDIXQFLRQDUHPDPELHQWHVFRPXPD
WHPSHUDWXUDFRPSUHHQGLGDHQWUHRV
VHJXLQWHVLQWHUYDORVSRUVXDYH]UHODFLRQDGRV
FRPDFODVVHFOLPiWLFDLQGLFDGDQDFKDSDGH
FDUDFWHUtVWLFDV2SURGXWRSRGHUiQmR
IXQFLRQDUFRUUHFWDPHQWHVHIRUGHL[DGRSRU
XPORQJRSHUtRGRDXPDWHPSHUDWXUD
VXSHULRURXLQIHULRUDRLQWHUYDORSUHYLVWR
3UHVWHDWHQomRGXUDQWHDVGHVORFDo}HVGH
PDQHLUDDQmRHVWUDJDURFKmR
SRUH[VRDOKR
1mRXVHGLVSRVLWLYRVPHFkQLFRVRXRXWURV
PHLRVSDUDDFHOHUDURSURFHVVRGH
GHVFRQJHODomRGLIHUHQWHVGDTXHOHV
DFRQVHOKDGRVSHORIDEULFDQWH
1mRHVWUDJXHRFLUFXLWRGROtTXLGRIULJRUtILFR
1mRXVHDSDUHOKRVHOpFWULFRVQRLQWHULRUGRV
FRPSDUWLPHQWRVFRQVHUYDGRUHVGHDOLPHQWRV
FRQJHODGRVGRDSDUHOKRVHHVWHVQmRVmRGR
WLSRDFRQVHOKDGRSHORIDEULFDQWH
2DSDUHOKRQmRGHYHVHUXVDGRSRUFULDQoDV
RXSRUSHVVRDVVHPVHUHPFRQWURODGDV
3DUDHYLWDURSHULJRGHVXIRFDomRH
DSULVLRQDPHQWRQmRSHUPLWDTXHDVFULDQoDV
EULQTXHPRXVHHVFRQGDPGHQWURGR
SURGXWR
2FDERGHDOLPHQWDomRVySRGHVHU
VXEVWLWXtGRSRUXPWpFQLFRHVSHFLDOL]DGR
1mRXVHH[WHQV}HVRXDGDSWDGRUHVP~OWLSORV
$GHVDFWLYDomRGDDOLPHQWDomRHOpFWULFDGHYH
VHUSRVVtYHOUHWLUDQGRDILFKDGDWRPDGDRX
DWUDYpVGHXPLQWHUUXSWRUELSRODUGDUHGH
FRORFDGRDRODGRDPRQWDQWHGDWRPDGD
&HUWLILTXHVHGHTXHDYROWDJHPLQGLFDGDQD
FKDSDGHFDUDFWHUtVWLFDVFRUUHVSRQGHjGDVXD
UHVLGrQFLD
1mREHEDROtTXLGRDWy[LFRFRQWLGRQRV
DFXPXODGRUHVGHIULRVHGLVSRQtYHO
&ODVVH&OLPiWLFD 7$PE& 7$PE)
61 'HD 'HD
1 'HD 'HD
67 'HD 'HD
7 'HD 'HD
33733115aP.fm Page 133 Tuesday, May 31, 2005 1:43 PM

'(6&5,d®2'2$3$5(/+2
FRPSDUWLPHQWRFRQJHODGRU
6
*HUDGRUGHJHORDXWRPiWLFR
7
*UHOKDV
8
*DYHWDEDL[D
9
*DYHWDDOWD
:
5HFLSLHQWHSDUDFXERVGHJHOR
;
$GDSWDGRUGDFRQWUDSRUWDGRFRQJHODGRU
<
%DOFmRGDFRQWUDSRUWDGRFRQJHODGRU
=
/X]LQWHUQD
&RPSDUWLPHQWRIULJRUtILFR
$
/X]LQWHUQD
%
/X]LQWHUPpGLD
&
3UDWHOHLUDUHJXOiYHO
'
7DPSDJDYHWD
(
*DYHWD
)
*DYHWDYHUGXUD
*
5HJXODomRJDYHWDYHUGXUD
+
*DYHWDFDUQH
,
5HJXODomRJDYHWDFDUQH
.
&RPSDUWLPHQWR
/
%DOFmRSDUDVXSRUWHJDUUDIDV
0
%DOFmROWFRPVXSRUWHSDUDJDUUDIDV
1
%DOFmROW
2
6HSDUDGRUSUDWHOHLUD
3
&DL[DSDUDRYRV
4
)LOWURiJXDHPDOJXQVPRGHORV
5
0XOWLIORZ
33733115aP.fm Page 134 Tuesday, May 31, 2005 1:43 PM

'(6&5,d®23$,1(/&20$1'26
%RW}HVSDUDDFHQGHUGHVOLJDUFRPSDUWLPHQWRVSDUDDQDYHJDomRQRPHQXSDUDD
6HOHFomRHFRQILUPDomR

%RWmRGHUHJXODomRGDWHPSHUDWXUDGR
FRPSDUWLPHQWRFRQJHODGRU

%RWmRGHUHJXODomRGDWHPSHUDWXUDGR
FRPSDUWLPHQWRIULJRUtILFR

%RWmRQDYHJDomRPHQX

%RWmRGHFRQILUPDomR

%RWmRGHDFWLYDomRGHVDFWLYDomRGRJHUDGRUGH
JHOR
6tPERORVIXQo}HVHSURJUDPDo}HV
!
$
#
"
)XQo}HVHSURJUDPDo}HVSDUDRFRPSDUWLPHQWR
IULJRUtILFRHFRQJHODGRU
6tPERORDUWLJRDODUPHRXDYDULDV
ÌFRQHGRSURGXWRHVHOHFomRGHFXERVGHJHOR
33733115aP.fm Page 135 Tuesday, May 31, 2005 1:43 PM

)XQo}HVHSURJUDPDo}HVSDUDRFRPSDUWLPHQWRGRFRQJHODGRU
3RUWDGRFRPSDUWLPHQWRGRFRQJHODGRUHRXIULJRUtILFRDEHUWD
)XQomR´3DUW\µDFWLYDGD
7HPSHUDWXUDSURJUDPDGDQRFRPSDUWLPHQWRGRFRQJHODGRU
)XQo}HVHSURJUDPDo}HVSDUDRFRPSDUWLPHQWRGRIULJRUtILFR
)XQomRFRQJHODomRUiSLGD
7HPSHUDWXUDSURJUDPDGDQRFRPSDUWLPHQWRIULJRUtILFR
)XQomRDUUHIHFLPHQWRUiSLGR
)XQomRIpULDV
6tPERORDUWLJRDODUPHRXDYDULDV
)XQomRVH[WRVHQWLGRDFWLYDGD2DUWLJRHVWiDLUDWpjFRQGLomRSHGLGDSDUDXPDPHOKRU
FRQVHUYDomRGRVDOLPHQWRV
)XQomREORTXHLRWHFODGRDFWLYDGD
6tPERORGHDODUPHJHUDOPHQWHDVVRFLDGRDRVLQDODF~VWLFR
6tPERORGHDYDULDHSHGLGRGHDVVLVWrQFLD
)XQo}HVHSURJUDPDo}HVGLVSRQtYHLVSDUDRJHUDGRUGHJHORHILOWURGHiJXD
6HOHFFLRQDRFXERRXRJHORSLFDGR
$VVLQDODRHVWDGRGRILOWURGHiJXD
33733115aP.fm Page 136 Tuesday, May 31, 2005 1:43 PM

&20286$52&203$57,0(172
&21*(/$'25)5,*25Ì),&2
/LJXHRDSDUHOKRjUHGHKtGULFDHHOpFWULFDFRQVXOWHRPDQXDOGH,QVWDODomR
1RPRPHQWRGDOLJDomRHOpFWULFDRYLVRULOXPLQDVHHWRGRVRVtFRQHVVmR
YLVXDOL]DGRVGXUDQWHDOJXQVVHJXQGRV
/RJRGHSRLV
DIXQomR DFWLYDVH
GXUDQWHDIDVHHPTXHDWHPSHUDWXUDSUHGHILQLGDGHRULJHPHVWiDVHU
DOFDQoDGDRLQGLFDGRUGHDODUPH DFHQGHVHQRYLVRUGRFRQJHODGRU
RVLQDOVRQRURDFWLYDVHHVmRDSUHVHQWDGRVGRLVWUDoRVLQWHUPLWHQWHV
,VWRVLJQLILFDTXHRSURGXWRDLQGDQmRDOFDQoRXDVWHPSHUDWXUDV
LGHDODLVSDUDDFRQVHUYDomRGRVDOLPHQWRV6HDSDUHFHURLQGLFDGRUGH
WHPSHUDWXUDHRVLQDOVRQRURHVWLYHUDFWLYRLVVRVLJQLILFDTXHLQWHUYHLR
RDODUPHGHORQJREODFNRXWFRQVXOWHDVHFomR´$ODUPHVµD
SDJLQD 
RFRPSDUWLPHQWRIULJRUtILFRDSUHVHQWDXPDWHPSHUDWXUDGH&
SUHGHILQLGDGHRULJHP
3DUDGHVDFWLYDURHYHQWXDODODUPHVRQRURPDQWHQKDSUHPLGDDWHFODRN
2LQGLFDGRUGHDODUPH
VHUiGHVDFWLYDGRTXDQGRRFRPSDUWLPHQWR
FRQJHODGRUDWLQJLUXPDWHPSHUDWXUDDGHTXDGDjFRQVHUYDomRGRV
DOLPHQWRV1HVWHSRQWRSRGHPVHLQWURGX]LURVDOLPHQWRVQR
FRPSDUWLPHQWRFRQJHODGRU
1RWD
QmRpSRVVtYHOLQWHUDJLUFRPRSDLQHOGHFRPDQGRVQRTXHGL]UHVSHLWRjVIXQo}HVGR
FRPSDUWLPHQWRGRFRQJHODGRUDWpVHDOFDQoDUDWHPSHUDWXUDGHFRQVHUYDomRDGHTXDGD
$SyVWHUOLJDGRRDSDUHOKRpQHFHVViULRHVSHUDUFHUFDGHKRUDVDQWHVGHDWLQJLUDVWHPSHUDWXUDV
DGHTXDGDVSDUDDFRQVHUYDomRDGHTXDGDSDUDXPQRUPDOFDUUHJDPHQWRQRFRPSDUWLPHQWRIULJRUtILFR
,03257$17(

6HVHLQWURGX]HPDOLPHQWRVDQWHVTXHRIULJRUtILFRWHQKDDOFDQoDGRDWHPSHUDWXUDDGHTXDGDSDUDD
FRQVHUYDomRGRVDOLPHQWRVHVWHVSRGHPHVWUDJDUVH
5HJXODURVFRPDQGRVGRIULJRUtILFRHFRQJHODGRUSDUDXPDWHPSHUDWXUDLQIHULRUjTXHODDFRQVHOKDGDQmR
VHUYHSDUDDUUHIHFHUPDLVUDSLGDPHQWHRVFRPSDUWLPHQWRV
1RFRPSDUWLPHQWRIULJRUtILFRHYLWHFRORFDUDOLPHQWRVSHUWRGDVVDtGDVGRDU
8PGLVSRVLWLYRLQWHJUDGRGHFRQWURORGDKXPLGDGHH[WHUQDSURWHJHFRQWUDDDFXPXODomRGHKXPLGDGH
QRVUHERUGRVIURQWDLVQmRVHSUHRFXSHVHjVYH]HVHVWHVUHERUGRVILFDPTXHQWHVTXDQGRVHWRFDP
$OX]LQWHUQDDFHQGHVHDRDEULUDPEDVDVSRUWDV
33733115aP.fm Page 137 Tuesday, May 31, 2005 1:43 PM

*8,$3$5$$6(/(&d®2'$6)81d¯(6
7HPSHUDWXUDFRPSDUWLPHQWRFRQJHODGRU
9LVXDOL]DDWHPSHUDWXUDLQWHUQDHVWDEHOHFLGDQRFRPSDUWLPHQWRFRQJHODGRU
$WHPSHUDWXUDSURJUDPDGDpPHPRUL]DGDHDXWRPDWLFDPHQWHUHVWDEHOHFLGDPHVPRGHSRLVGHXPD
HYHQWXDOIDOKDGHFRUUHQWHRXGDGHVDFWLYDomRGRDSDUHOKRDWUDYpVGRERWmRVWDQGE\
6HOHFomRHUHJXODomRGDWHPSHUDWXUDGRFRPSDUWLPHQWRFRQJHODGRU
3DUDPRGLILFDUDWHPSHUDWXUDLQWHUQDSULPDRERWmR
IUHH]HUWHPS
DWpDOFDQoDURYDORUGHVHMDGR
$WHPSHUDWXUDVHOHFFLRQDGDSLVFDHIL[DVHQRHVSDoRGHVHJ
&RQJHODomRUiSLGD
(VWDIXQomRGHYHVHUDFWLYDGDDQWHVGHHIHFWXDUDFRQJHODomRGHDOLPHQWRVIUHVFRV
$IXQomRDFWLYDVHSUHPLQGRRERWmRPHQXDWpID]HUDSDUHFHURVtPERORGDFRQJHODomRUiSLGD
2VtPERORSLVFDHDSRUWDUHODWLYDDRFRPSDUWLPHQWRFRQJHODGRUDFHQGHVHSULPDRNSDUDFRQILUPDU
$IXQomRGHVDFWLYDVHDSyVKRUDVRXHQWmRPDQXDOPHQWHUHSHWLQGRDRSHUDomR
7HPSHUDWXUDFRPSDUWLPHQWRIULJRUtILFR
9LVXDOL]DDWHPSHUDWXUDSURJUDPDGDQRFRPSDUWLPHQWRIULJRUtILFR
$WHPSHUDWXUDSURJUDPDGDpPHPRUL]DGDHDXWRPDWLFDPHQWHUHVWDEHOHFLGDPHVPRGHSRLVGHXPD
HYHQWXDOIDOKDGHFRUUHQWHRXGDGHVDFWLYDomRGRDSDUHOKRDWUDYpVGRERWmRVWDQGE\
6HOHFomRHUHJXODomRGDWHPSHUDWXUDGRFRPSDUWLPHQWRGRIULJRUtILFR
3DUDPRGLILFDUDWHPSHUDWXUDLQWHUQDSULPDRERWmR
IULGJHWHPS
DWpDOFDQoDURYDORUGHVHMDGR
$WHPSHUDWXUDVHOHFFLRQDGDSLVFDHIL[DVHQRHVSDoRGHVHJXQGRV
$UUHIHFLPHQWRUiSLGR
(VWDIXQomRGHYHVHUDFWLYDGDDQWHVGHHIHFWXDURDUUHIHFLPHQWRGHDOLPHQWRVIUHVFRV$IXQomRDFWLYD
VHSUHPLQGRRERWmRPHQXDWpID]HUDSDUHFHURVtPERORGRDUUHIHFLPHQWRUiSLGR
2VtPERORSLVFDHWDPEpPDUHODWLYDSRUWDGRYmRGRIULJRUtILFRDFHQGHVHHGHSRLVSULPDRNSDUD
FRQILUPDU
$IXQomRGHVDFWLYDVHDXWRPDWLFDPHQWHDSyVFHUFDGHKRUDVRXHQWmRPDQXDOPHQWHUHSHWLQGRD
RSHUDomR
1RWD
GXUDQWHDIDVHGHVHOHFomRGDIXQomRSUpHVFROKLGDRXWLOL]DGRUWHPXPWHPSRGHVHOHFomRGH
VHJXQGRVGHQWURGRTXDOGHYHSUHPLURNSDUDFRQILUPDU&DVRFRQWUiULRRXWLOL]DGRUGHYH
UHFRPHoDUDSDUWLUGRPRPHQWRHPTXHFDUUHJRXQDWHFODGRPHQX
)XQomR
$IXQomR
WK
6HQVHDFWLYDVHDXWRPDWLFDPHQWHTXDQGR
IRLFRORFDGDXPDJUDQGHTXDQWLGDGHGHDOLPHQWRVSDUDDUUHIHFHUHRXFRQJHODU
DSRUWDGRIULJRUtILFRHRXGRFRQJHODGRUILFRXDEHUWDGXUDQWHPXLWRWHPSR
RFRUUHXPDIDOWDGHFRUUHQWHHOpFWULFDGHORQJDGXUDomRHDWHPSHUDWXUDLQWHUQDGRSURGXWRDXPHQWD
SDUDQtYHLVSHULJRVRVSDUDDFRUUHFWDFRQVHUYDomRGRVDOLPHQWRV
2tFRQH H[HFXWDXPDEUHYHDQLPDomRHGHSRLVILFDDFHVRGXUDQWHRWHPSRQHFHVViULRSDUD
RUHVWDEHOHFLPHQWRDXWRPiWLFRGDVPHOKRUHVFRQGLo}HVGHFRQVHUYDomR
33733115aP.fm Page 138 Tuesday, May 31, 2005 1:43 PM

*8,$3$5$$6(/(&d®2'$6)81d¯(6
9DFDWLRQ
(VWDIXQomRGHVDFWLYDDUHIULJHUDomRGRFRPSDUWLPHQWRIULJRUtILFRHPFDVRGHDXVrQFLDSURORQJDGDGR
XWLOL]DGRU
$IXQomRDFWLYDVHSUHPLQGRRERWmRPHQXDWpID]HUDSDUHFHURVtPERORYDFDWLRQ 
2VtPERORSLVFDHRFRPSDUWLPHQWRIULJRUtILFRQmRYLVXDOL]DDWHPSHUDWXUDSULPDHQWmRRNSDUD
FRQILUPDU3DUDYROWDUDDFWLYDUDIXQomRUHIULJHUDGRUDGRFRPSDUWLPHQWRIULJRUtILFRUHSLWDDRSHUDomR
,PSRUWDQWH
$SyVWHUDFWLYDGRDIXQomRpQHFHVViULRUHWLUDUGRFRPSDUWLPHQWRIULJRUtILFRRV
DOLPHQWRVGHWHULRUiYHLVHPDQWHUDSRUWDIHFKDGDSRUTXHRIULJRUtILFRPDQWpPXPDWHPSHUDWXUD
DGHTXDGDSDUDHYLWDUDIRUPDomRGHFKHLURV
,PSRUWDQWH
QmRpSRVVtYHODFWLYDUDIXQomRGH´DUUHIHFLPHQWRUiSLGTXDQGRDIXQomR9$&$7,21
HVWiDFWLYDGD
0RGR)HVWD
$IXQomRDFWLYDVHSUHPLQGRRERWmRPHQXDWpID]HUDSDUHFHURVtPEROR0RGR)HVWD 
2VtPERORSLVFDSULPDRNSDUDFRQILUPDU
(VWDIXQomRSHUPLWHDUUHIHFHUDVEHELGDVQRLQWHULRUGRFRPSDUWLPHQWRFRQJHODGRU
4XDQGRDIXQomRHVWiDFWLYDRVtPERORHVWiDQLPDGRPLQXWRVDSyVDDFWLYDomRRWHPSR
QHFHVViULRSDUDDUUHIHFHUXPDJDUUDIDGHOVHPTXHRYLGURSDUWDRVtPERORSLVFDMXQWDPHQWH
FRPXPVLQDODF~VWLFRDOX]GRYLVRUDFHQGHVHHpDSUHVHQWDGRRLQGLFDGRUGHDODUPHUHPRYDD
JDUUDIDHGHVDFWLYHDIXQomRSUHPLQGRRERWmRRN
,PSRUWDQWH
QmRGHL[HDJDUUDIDQRLQWHULRUGRFRPSDUWLPHQWRFRQJHODGRUPDLVGRTXHRWHPSR
QHFHVViULRSDUDRDUUHIHFLPHQWR
%ORTXHLRGRWHFODGR
(VWDIXQomRSHUPLWHHYLWDUDYDULDomRDFLGHQWDOGDDOWHUDomRGDSURJUDPDomRHGHGHVDFWLYDomRGR
DSDUHOKR
3DUDOLJDUREORTXHLRGRWHFODGRFDUUHJXHVLPXOWDQHDPHQWHQDVWHFODV
IUHH]HUWHPS
H
IULGJHWHPS
GXUDQWHVHJXQGRVDWpVHDFHQGHURVtPEROR DFRQILUPDomRGDDFWLYDomRpGDGDSRUXPVLQDO
DF~VWLFR
3DUDGHVOLJDUDIXQomRH[HFXWHQRYDPHQWHRPHVPRSURFHGLPHQWRDWpRVtPERORVHGHVOLJDU
6WDQGE\
(VWDIXQomRVHUYHSDUDGHVDFWLYDUDPERVRVFRPSDUWLPHQWRVGRIULJRUtILFRHGRFRQJHODGRU
3DUDDFWLYDUDIXQomRVWDQGE\SULPDRERWmR GXUDQWHVHJXQGRV3DUDUHVWDEHOHFHUDIXQomR
H[HFXWHRPHVPRSURFHGLPHQWRDWpYLVXDOL]DUQRYLVRUDVWHPSHUDWXUDVDQWHULRUPHQWHSURJUDPDGDV
4XDQGRRDSDUHOKRHVWiHPVWDQGE\DOX]GRLQWHULRUGRFRPSDUWLPHQWRIULJRUtILFRHFRQJHODGRUHVWi
DSDJDGDeLPSRUWDQWHWHUHPFRQVLGHUDomRTXHHVWDRSHUDomRQmRID]GHVOLJDURDSDUHOKRGD
DOLPHQWDomRHOpFWULFD
33733115aP.fm Page 139 Tuesday, May 31, 2005 1:43 PM

*8,$3$5$$6(/(&d®2'$6)81d¯(6
$ODUPHV
(VWDVLQGLFDo}HVVmRFRPXQLFDGDVDWUDYpVGHXPVLQDODF~VWLFRHLQGLFDo}HVOXPLQRVDV
$OX]GRYLVRUDFHQGHVHWRGDVDVYH]HVTXHDFRQWHFHUXPDVLWXDomRGHDODUPH
$ODUPHWHPSHUDWXUDFRQJHODGRU
8PVLQDODF~VWLFRpDFWLYDGRRVtPERORGHDODUPHpYLVXDOL]DGRHQTXDQWRDLQGLFDomRGHWHPSHUDWXUD
QRYLVRUpVXEVWLWXtGDSRUGRLVWUDoRVLQWHUPLWHQWHV3ULPDDWHFODRNSDUDGHVDFWLYDURVLQDOVRQRUR
$FWLYDVHTXDQGR
2DSDUHOKRpOLJDGRSHODSULPHLUDYH]jFRUUHQWHHOpFWULFDRXDSyVXPSHUtRGRGHLQDFWLYLGDGH
4XDQGRDWHPSHUDWXUDGRFRPSDUWLPHQWRFRQJHODGRUQmRpDGHTXDGD
$RFRORFDUXPDTXDQWLGDGHGHDOLPHQWRVVXSHULRUjTXHODLQGLFDGDQDFKDSDGHFDUDFWHUtVWLFDV
4XDQGRDSRUWDGRFRQJHODGRUSHUPDQHFHDEHUWDPDLVGHXPPLQXWR
1RWDV
QHVWDVFLUFXQVWkQFLDVDIXQomR SRGHDFWLYDUVHDXWRPDWLFDPHQWH
$ODUPH%ODFN2XW
1RYLVRUGRFRQJHODGRUpYLVXDOL]DGDHSLVFDDWHPSHUDWXUDPi[LPDDOFDQoDGDGXUDQWHDDXVrQFLDGH
FRUUHQWH&RQWHPSRUDQHDPHQWHDFHQGHVHDOX]YHUPHOKDGHDODUPHHDFWLYDVHRVLQDODF~VWLFR
3RGHUiDFWLYDUVHTXDQGR
DTXDQGRGDSULPHLUDOLJDomRHOpFWULFD
DFRQWHFHXXPDIDOWDGHFRUUHQWHHOpFWULFDGHORQJDGXUDomRHDWHPSHUDWXUDLQWHUQDGRFRQJHODGRU
VXELXDQtYHLVSHULJRVRVSDUDDFRUUHFWDFRQVHUYDomRGRVDOLPHQWRV
3DUDHOLPLQDUDIXQomRGHDODUPHSULPDDWHFODRNDWpjGHVDFWLYDomRGRVLQDOVRQRUR
1RWD
UHFRPHQGDPRVTXHFRQWUROHRHVWDGRGHFRQVHUYDomRGRVDOLPHQWRVHPDPERVRV
FRPSDUWLPHQWRVDQWHVGHSURFHGHUDXPDQRYDFRQJHODomRRXXPFRQVXPR
$ODUPHVGHIXQFLRQDPHQWR
(PFDVRGHDODUPHGHIXQFLRQDPHQWRVHUmRWDPEpPYLVXDOL]DGRVQRFRPSDUWLPHQWRIULJRUtILFRRXQR
FRQJHODGRUVHJXQGRRORFDOGDDYDULDDVLQGLFDo}HVGHDODUPHWDOFRPRSRUH[6)RXHQWmRGHWF
FKDPHDDVVLVWrQFLDHFRPXQLTXHOKHVRFyGLJRLQGLFDGR
$ODUPHSRUWDVFRQJHODGRUIULJRUtILFRDEHUWDV
2VtPERORGDSRUWDIULJRUtILFRFRQJHODGRURXDPERVDFHQGHPVHFRQWHPSRUDQHDPHQWHFRPRVLQDO
DF~VWLFR
$FWLYDVHTXDQGR
XPDRXDPEDVDVSRUWDVILFDPDEHUWDVGXUDQWHPDLVGHPLQXWRV
3ULPDRNSDUDGHVDFWLYDURDODUPHVRQRUR
6HDSRUWDVHPDQWLYHUDEHUWDGXUDQWHPDLVPLQXWRVRDODUPHVRQRURDFWLYDVHQRYDPHQWH
)HFKHDVSRUWDVSDUDGHVDFWLYDURDODUPH
1RWD
QHVWDVFLUFXQVWkQFLDVDIXQomR SRGHDFWLYDUVHDXWRPDWLFDPHQWH
33733115aP.fm Page 140 Tuesday, May 31, 2005 1:43 PM

87,/,=$d®2'2',675,%8,'25'(*(/2
(0$/*81602'(/26
2QRIIJHUDGRUGHJHOR
$IXQomRDFWLYDHRXGHVDFWLYDDSURGXomRGHJHOR
3DUDDDFWLYDUHRXGHVDFWLYDUSULPDRERWmR
LFHRQRII
DWpGHL[DUGHYLVXDOL]DURtFRQH
6HOHFomRGHJHOR
$IXQomRHVWiDFWLYDGDTXDQGRRVtPEROR HVWiDFHVR3UHPLUXPDYH]RERWmR
LFHPRGH
SHUPLWHVHOHFFLRQDURVtPERORFRUUHVSRQGHQWHDRWLSRGHJHORGHVHMDGRUHVSHFWLYDPHQWHSLFDGR
RXFXERVTXHSRUVHXWXUQRVHDFHQGHUi
3DUDUHWLUDURJHOR

SULPDRERWmR
LFHPRGH
HVHOHFFLRQHRWLSRGHJHORGHVHMDGR

3ULPDXPFRSRGXURFRQWUDDDODYDQFDGRGLVWULEXLGRUGHJHOR0DQWHQKDR
FRSRSHUWRGDDEHUWXUDDWUDYpVGDTXDOVDLRJHORGHPDQHLUDDTXHHVWHQmR
FDLDIRUDGRFRSR

3DUDDFWLYDURGLVWULEXLGRUGHJHORpVXILFLHQWHH[HUFLWDUXPDOLJHLUDSUHVVmR
QDDODYDQFD6HSUHPLUFRPIRUoDQmRREWHUiXPDGLVWULEXLomRGHJHORPDLV
UiSLGDQHPPDLVDEXQGDQWH

eDFRQVHOKiYHOUHWLUDUOHQWDPHQWHRFRSRSDUDLQWHUURPSHUDGLVWULEXLomR
GHJHORDILPGHHYLWDUSHUGDVGRPHVPR

$FRQVHOKDVHDQmRXWLOL]DUFRSRVSDUDUHWLUDURJHORFRPXPDHVSHVVXUD
PXLWRILQD
$
1RWD
2VSULPHLURVFXERVGHJHORTXHVDHPGRGLVWULEXLGRUSRGHPWHUXPVDERUGHVDJUDGiYHODFRQVHOKDVH
SRUWDQWRDHOLPLQiORV2JHORSURYpPGRUHFLSLHQWHGHFXERVGRJHUDGRUGHJHORDXWRPiWLFRTXHVH
HQFRQWUDSUHVHQWHQRFRPSDUWLPHQWRFRQJHODGRU
4XDQGRSUHVVLRQDRFRSRFRQWUDDDODYDQFDH[WHUQDDOX]DFHQGHVHQRLQWHULRUGRGLVWULEXLGRUHDSDJD
VHDRVROWDUDDODYDQFDDEULQGRVHXPDWDPSDHQWUHRUHFLSLHQWHGRJHORHRGLVWULEXLGRU$RDIDVWDURFRSR
GDDODYDQFDDWDPSDIHFKDVH
2GLVWULEXLGRUGHJHORQmRIXQFLRQDTXDQGRDSRUWDGRFRPSDUWLPHQWRFRQJHODGRUHVWLYHUDEHUWD6Hp
QHFHVViULRXPDJUDQGHTXDQWLGDGHGHFXERVGHJHORDFRQVHOKDPRVDUHWLUiORVGLUHFWDPHQWHGR
UHFLSLHQWHGRJHUDGRUGHJHORHQmRGRGLVWULEXLGRU
4XDQGRVHVHOHFFLRQDRJHORPRtGRRVFXERVVmRPRtGRVQDTXHOHPRPHQWReDVVLPSRVVtYHOTXHRJHOR
PRtGRVDLDXPOLJHLURDWUDVR2UXtGRIHLWRSHORWULWXUDGRUGHJHORpQRUPDOHRVSHGDoRVGHJHORSRGHP
VHUGHGLPHQV}HVGLIHUHQWHV
4XDQGRVHSDVVDGRJHORPRtGRSDUDRJHORHPFXERVMXQWDPHQWHFRPRVSULPHLURVFXERVSRGHPVDLU
WDPEpPSHTXHQDVTXDQWLGDGHVGHJHORPRtGR$SyVDOLJDomRGRIULJRUtILFRpQHFHVViULRQRUPDOPHQWH
XPDQRLWHSDUDTXHVHIRUPHPRVSULPHLURVFXERVGHJHOR
6HDRSUHPLUDDODYDQFDQmRKRXYHUGLVWULEXLomRPXGHRPRGRGHVHOHFomRGHFXERVGHJHORSLFDGR
RXYLFHYHUVDGHIRUPDDHOLPLQDUHYHQWXDLVEORTXHLRVGHJHOR
6HDRSUHPLUDDODYDQFDFRQWLQXDUDQmRKDYHUGLVWULEXLomRDJXDUGHDOJXQVPLQXWRVHUHSLWDDRSHUDomR
6HQRWDUDSUHVHQoDGHFRQGHQVDomRQD]RQDGRGLVWULEXLGRUGHJHORiJXDSULPDRLQWHUUXSWRU
FRUUHVSRQGHQWHDVVLQDODGRFRP
$
QDILJXUDSDUDDFWLYDURGLVSRVLWLYRDQWLHPEDFLDPHQWR
33733115aP.fm Page 141 Tuesday, May 31, 2005 1:43 PM

87,/,=$d®2'2*(5$'25'(*(/2
$8720É7,&2(0$/*81602'(/26
&RQVHOKRV~WHLVSDUDDXWLOL]DomRGRJHUDGRUGHJHOR
DXWRPiWLFR
4XDQGRDSRUWDGRFRPSDUWLPHQWRFRQJHODGRUHVWiDEHUWD
DFRQVHOKDVHDPDQWHUOLYUHDWDPSLQKDTXHVHUYHFRPRVHQVRU
SDUDREORTXHLRGHSDVVDJHPGRJHORGRJHUDGRUDXWRPiWLFRQR
UHFLSLHQWHFRORFDGRQDSUySULDFRQWUDSRUWD
3DUDUHWLUDUHYROWDUDFRORFDURUHFLSLHQWHSDUDRJHOR

,QWURGX]DTXDWURGHGRVQDDEHUWXUDTXHVHHQFRQWUDQDEDVH
GRUHFLSLHQWHHSRVLFLRQHRSROHJDUQRERWmRGHGHVEORTXHLR

6HJXUDQGRQDEDVHGRUHFLSLHQWHFRPDPEDVDVPmRVSULPDR
ERWmRGHGHVEORTXHLRHOHYDQWHRUHFLSLHQWHSDUDFLPD
UHWLUDQGRR1mRpQHFHVViULRGHVORFDURFRPDQGRGRJHUDGRU
GHJHORSDUDDSRVLomRRIIRJHUDGRUGHJHORQmRSURGX]JHOR
VHRUHFLSLHQWHQmRHVWLYHULQVWDODGRQDSRUWD
$QRUPDOSURGXomRGHJHOR
FRQVLVWHHPFHUFDGHVpULHV
GHFXERVGHJHORQDVKRUDV
3DUDDPDQXWHQomRGRUHFLSLHQWHGHJHOR

(VYD]LHRUHFLSLHQWH6HIRUQHFHVViULRGHUUHWDRJHORFRP
iJXDTXHQWH
1mRXWLOL]HQXQFDREMHFWRVDILDGRV
SDUDTXHEUDURJHORQR
UHFLSLHQWH,VWRSRGHYLUDHVWUDJDURUHFLSLHQWHHRPHFDQLVPR
GHGLVWULEXLomR

/DYHRUHFLSLHQWHGRJHORFRPXPGHWHUJHQWHGHOLFDGR
HQ[DJ~HREHPHVHTXHRFXLGDGRVDPHQWH
1mRXWLOL]HGHWHUJHQWHVRXVROYHQWHVDEUDVLYRVRXDJUHVVLYRV
1RWD
QmRDFFLRQHRJHUDGRUGHJHORDQWHVGHROLJDUj
DOLPHQWDomRKtGULFD
eQRUPDOTXHRVFXERVGHJHORILTXHPSHJDGRVQXPFDQWR
7RGDYLDGHVSHJDPVHIDFLOPHQWH
2JHUDGRUGHJHORQmRIXQFLRQDHQTXDQWRRFRPSDUWLPHQWR
FRQJHODGRUQmRHVWLYHUVXILFLHQWHPHQWHIULRSDUDSURGX]LUJHOR
1RUPDOPHQWHpQHFHVViULRXPDQRLWH
$ERDTXDOLGDGHGDiJXDpLPSRUWDQWHSDUDXPDERDTXDOLGDGH
GRJHOR$VVXEVWkQFLDVTXtPLFDVXWLOL]DGDVSDUDVXDYL]DUDiJXD
WDOFRPRRVDOSRGHPGDQLILFDURJHUDGRUGHJHORHGHWHUPLQDU
DSURGXomRGHJHORGHPiTXDOLGDGH
33733115aP.fm Page 142 Tuesday, May 31, 2005 1:43 PM

87,/,=$d®2'2',675,%8,'25'(É*8$
(0$/*81602'(/26
6DtGDiJXD
$iJXDpGLVWULEXtGDSUHPLQGRXPFRSRFRQWUDDDODYDQFDGRGLVWULEXLGRUGHiJXDHpLQWHUURPSLGD
VROWDQGRDDODYDQFDVLPXOWDQHDPHQWHDOX]DFWLYDVHQRLQWHULRUGRGLVWULEXLGRUHDSDJDVHTXDQGRVHVROWD
DDODYDQFDeDFRQVHOKiYHOPDQWHURUHERUGRGRFRSRMXQWRjDEHUWXUDSRURQGHVDLDiJXDDILPGHHYLWDU
SHUGDV
$OpPGLVVRDJXDUGHDOJXQVVHJXQGRVDQWHVGHUHWLUDURFRSRDILPGHUHFROKHUDV~OWLPDVJRWDVGHiJXDRX
SHGDoRVGHJHOR
2UHVHUYDWyULRGHiJXDHVWiVLWXDGRSRUWUiVGDVGXDVJDYHWDVLQIHULRUHVGRFRPSDUWLPHQWRIULJRUtILFR
1RWD
(IHFWXDUDRSHUDomRFRPIRUoDQmRLPSOLFDXPDGLVWULEXLomRPDLVUiSLGDHRXDEXQGDQWH
3DUDUHWLUDUiJXD
4XDQGRDFWLYDURGLVWULEXLGRUGHiJXDHOLPLQHRVSULPHLURVFRSRVHGHSRLVSURFHGDDXPFRQVXPR
QRUPDOeDFRQVHOKiYHOUHSHWLUHVWDRSHUDomRVHPSUHTXHHVWLYHUXPORQJRSHUtRGRVHPWLUDUiJXDGR
GLVWULEXLGRU
3UHVVLRQHOLJHLUDPHQWHDDODYDQFDGRGLVWULEXLGRUFRPXPFRSRPDQWHQGRRUHERUGRSHUWRGDDEHUWXUD
DWUDYpVGDTXDOVDLDiJXDeDFRQVHOKiYHOUHWLUDUOHQWDPHQWHRFRSRDILPGHHYLWDUSHUGDVGHiJXD
(IHFWXDUDRSHUDomRFRPIRUoDQmRLPSOLFDXPDGLVWULEXLomRPDLVUiSLGDHRXPDLVDEXQGDQWH
33733115aP.fm Page 143 Tuesday, May 31, 2005 1:43 PM

)81d®2'(021,725,=$d®2('(
68%67,78,d®2'2),/752'(É*8$
(0$/*81602'(/26
68%67,78,d®2'2&$578&+2'2),/752'(É*8$
)XQomRGHOX]GRILOWURGHiJXDVHGLVSRQtYHO
2VtPEROR)SUHVHQWHQRYLVRULQGLFDRHVWDGRGHVDWXUDomRGRILOWURGHiJXD
1RPRPHQWRHPTXHRSURGXWRpDGTXLULGRHDSyVDVXEVWLWXLomRRtFRQHUHODWLYRDRILOWURDSUHVHQWD
DSHUFHQWDJHPGH)TXHGLPLQXLFRQVRDQWHDXWLOL]DomRGRSURGXWRHDQDWXUDOVDWXUDomRGD
FDUJDGRSUySULRILOWUR
4XDQGRpQHFHVViULRLQVWDODUXPILOWURQRYRQRFDVRGHXPDVXEVWLWXLomRVXEVHTXHQWHRtFRQH
)SLVFDQRYLVRUVHQGRHPLWLGRXPVLQDOVRQRURSULPDRNSDUDRGHVDFWLYDU
,PSRUWDQWH
DVXEVWLWXLomRGRILOWURVyGHYHVHUIHLWDGHSRLVGH)DSDUHFHUQRYLVRU
3RGHHQWmRSURFHGHUVHjVXEVWLWXLomRGRFDUWXFKR6XEVWLWXDRFDUWXFKRGRILOWURHSULPDDWHFODRN
DWpYLVXDOL]DURtFRQH)
7RGRVRVDSDUHOKRVIRUQHFLGRVFRPJHUDGRUHVGHJHORHGLVWULEXLGRUHVGHiJXDGHYHPVHUOLJDGRVD
XPDUHGHKtGULFDTXHGLVWULEXDH[FOXVLYDPHQWHiJXDSRWiYHO2VJHUDGRUHVGHJHORHRXiJXDQmR
GLUHFWDPHQWHOLJDGRVjDOLPHQWDomRKtGULFDGHYHPVHUHQFKLGRVDSHQDVFRPiJXDSRWiYHO
2ILOWURGHiJXDHVWiVLWXDGRVREDSRUWDGRFRPSDUWLPHQWR
FRQJHODGRU

/RFDOL]HDWDPSDGRFDUWXFKRGRILOWURGHiJXDQDJUHOKDEDVH
DQWHULRUVREDWDPSDGRFRPSDUWLPHQWRFRQJHODGRU5RGHDWDPSLQKD
QRVHQWLGRDQWLKRUiULRDWpDFRORFDUQDSRVLomRYHUWLFDOHUHWLUHD
WDPSLQKDHRFDUWXFKRGRILOWURDWUDYpVGDJUHOKDEDVH
127$
'DGRTXHRFDUWXFKRFRQWpPiJXDpSRVVtYHOTXHRFRUUDP
SHUGDV

5HWLUHDWDPSDGHVHQFDL[DQGRDGDH[WUHPLGDGHGRFDUWXFKRYHOKR
$WDPSLQKDGHYHVHUUHWLUDGDSX[DQGRDSDUDDGLUHLWDRXSDUDD
HVTXHUGD
1®2'(,7()25$$7$03$

5HWLUHRFDUWXFKRQRYRGDHPEDODJHPHUHWLUHDSURWHFomRGRVR
ULQJ

,QWURGX]DDWDPSDQRQRYRFDUWXFKRWDOFRPRLQGLFDGR

0DQWHQGRDWDPSDQDSRVLomRYHUWLFDOSULPDRFDUWXFKRQRYRQD
JUHOKDEDVHDWpHQFDL[iOR5RGHDWDPSLQKDGRFDUWXFKRQRVHQWLGR
KRUiULRDWpFRORFiODQDSRVLomRKRUL]RQWDO

)$d$'(6/,=$5É*8$$75$9e6'2',675,%8,'25$7e2
)/8;2$3$5(&(5/Ì03,'2FHUFDGHOLWURVRXHQWmRGXUDQWH
PLQXWRV(VWDUiDVVLPDOLPSDURDSDUHOKRHDHOLPLQDURDUGRV
WXERV
127$
GXUDQWHDHOLPLQDomRGRDUGRFLUFXLWRSRGHPYHULILFDUVH
SHUGDVGHiJXDDWUDYpVGRGLVWULEXLGRU
(QFRPHQGDGRVILOWURVGHVXEVWLWXLomR
3DUDHQFRPHQGDURXWURVFDUWXFKRVSDUDRILOWURGHiJXDFRQWDFWHXP
UHYHQGHGRUDXWRUL]DGR:KLUOSRRO
33733115aP.fm Page 144 Tuesday, May 31, 2005 1:43 PM

*8,$3$5$$6(/(&d®2'$6)81d¯(6
/X]
2SURGXWRSRVVXLXPDOX]H[WHUQDTXHSHUPLWHDXWLOL]DomRGRGLVWULEXLGRUGHJHORHiJXDWDPEpPjV
HVFXUDV$OX]SRGHVHUDFHQGLGDHDSDJDGDSUHPLQGRRERWmR VLWXDGRQRSDLQHORXHQWmR
SUHPLQGRXPDGDVGXDVDODYDQFDVGRGLVWULEXLGRUiJXDHRXJHOR
eLPSRUWDQWHVDEHUVHRJHUDGRUGHJHORHDOX]GRSDLQHOGHFRPDQGRVVHDSDJDPDXWRPDWLFDPHQWH
QRILPGRIRUQHFLPHQWRGHiJXDRXGHJHOR$OX]DSDJDUVHiDXWRPDWLFDPHQWHQRPRPHQWRGD
DFWLYDomRGDIXQomRGHEORTXHLRGRWHFODGR
%ORTXHLRGRWHFODGRGRJHUDGRUGHJHOR
(VWDIXQomRSHUPLWHGHVDFWLYDUDGLVWULEXLomRGHJHORHGHiJXDSDUDIDFLOLWDUDOLPSH]DRXSDUDHYLWDU
XPXVRLQYROXQWiULRSRUSDUWHGHFULDQoDVRXDQLPDLVGRPpVWLFRV
5HJXODVHSUHPLQGRVLPXOWDQHDPHQWHRERWmR H GXUDQWHVHJXQGRVDWpjDFWLYDomRGR
VtPEROR DFRQILUPDomRGDDFWLYDomRpGDGDSRUXPVLQDODF~VWLFR
3DUDGHVOLJDUDIXQomRH[HFXWHQRYDPHQWHRPHVPRSURFHGLPHQWRDWpRVtPERORVHGHVOLJDU
1RWD
DIXQomRGHGHVDFWLYDomRGRGLVWULEXLGRUGHJHORHGHiJXDQmRGHVOLJDDDOLPHQWDomRHOpFWULFD
GRDSDUHOKRGRJHUDGRUGHJHORRXGDOX]GRGLVWULEXLGRUPDVGHVDFWLYDVLPSOHVPHQWHDVDODYDQFDV
GRGLVWULEXLGRU
33733115aP.fm Page 145 Tuesday, May 31, 2005 1:43 PM

6,67(0$'(',675,%8,d®2'2$512
&203$57,0(172)5,*25Ì),&2
´08/7,)/2:µ
pXPVLVWHPDGHGLVWULEXLomRGHDUYHQWLODGRDIULRJUDoDVDRTXDODWHPSHUDWXUDQR
LQWHULRUGRFRPSDUWLPHQWRIULJRUtILFRpTXDVHKRPRJpQHD
2VDOLPHQWRVSRGHPVHUFRORFDGRVHPTXDOTXHUSUDWHOHLUDGRDSDUHOKRSUHVWDQGRPXLWDDWHQomRSDUD
QmRREVWUXLUDVVDtGDVGRDUHPDQWHQGRDVVLPOLYUHDFLUFXODomRGRPHVPR
33733115aP.fm Page 146 Tuesday, May 31, 2005 1:43 PM

*8,$'26&20321(17(6,17(5126
5HPRomRHFRORFDomRGDVSUDWHOHLUDVQRFRPSDUWLPHQWR
IULJRUtILFRHFRQJHODGRU
$VSUDWHOHLUDVSRGHPVHUSRVLFLRQDGDVVHJXQGRDVSUySULDV
H[LJrQFLDV$VSUDWHOHLUDVGHYLGURVmRVXILFLHQWHPHQWHJURVVDV
SDUDDJXHQWDUHPFRPRSHVRGHJDUUDIDVSDFRWHVGHOHLWHH
DOLPHQWRVSHVDGRVpQHFHVViULRWRGDYLDSUHVWDUDWHQomRDQmR
DSRLiORVFRPYLROrQFLD
3DUDUHWLUDUDVSUDWHOHLUDV3X[HDSUDWHOHLUDDWpDRSRQWRGH
SDUDJHPOHYDQWHDHUHWLUHD
5HWLURGDJDYHWDGDIUXWDHGDYHUGXUDRXGDJDYHWDGD
FDUQH
5HWLUHDJDYHWDDWpDRSRQWRGHSDUDJHP
&RPXPDPmRSRUEDL[ROHYDQWHDJDYHWDHUHWLUHD
$JDYHWDVDLUiGDVFDOKDVHSRGHUiVHUUHWLUDGDXOWHULRUPHQWH
3DUDSRGHUVHUUHWLUDGDFRPSOHWDPHQWHDJDYHWDGHYHVHU
YROWDGDDH[WUHPLGDGHDQWHULRUSDUDFLPDDH[WUHPLGDGH
SRVWHULRUSDUDEDL[R
5HPRomRGDWDPSDGHYLGURGDJDYHWD
/HYDQWHDSDUWHDQWHULRUGDDUPDomRDWpFPHGHSRLVFRP
DRXWUDPmROHYDQWHDSDUWHSRVWHULRUGDDUPDomRHUHWLUHD
9ROWHDLQWURGX]LUDWDPSDGHYLGURGDJDYHWD
,QWURGX]DDSDUWHSRVWHULRUGDDUPDomRQRVVXSRUWHVGDV
SDUHGHVGRFRPSDUWLPHQWRIULJRUtILFRHDEDL[HDDWpjSRVLomR
'LVSRVLWLYRGHUHJXODomRGDWHPSHUDWXUDQDJDYHWDGD
FDUQH
2DUIULRpUHXQLGRQRLQWHULRUGDJDYHWDGDFDUQHDWUDYpVGH
XPDDEHUWXUDVLWXDGDHQWUHRFRPSDUWLPHQWRIULJRUtILFRHR
FRPSDUWLPHQWRFRQJHODGRU'HVWDPDQHLUDDWHPSHUDWXUDGD
JDYHWDGDFDUQHPDQWpPVHPDLVEDL[DHPUHODomRDRUHVWRGR
IULJRUtILFReSRVVtYHOUHJXODURIOX[RGHDUDWUDYpVGR
UHVSHFWLYRFXUVRUGHUHJXODomR
6HVHGHVHMDJXDUGDUDVYHUGXUDVQDJDYHWDGDFDUQHGHVORTXH
RGLVSRVLWLYRGHUHJXODomRFRPSOHWDPHQWHSDUDDHVTXHUGD
DWpjUHJXODomRSDUDDYHUGXUD'HVWDPDQHLUDHYLWDVHD
SRVVtYHOFRQJHODomRGDVYHUGXUDV
'LVSRVLWLYRGHUHJXODomRGDKXPLGDGHQDJDYHWDGDIUXWD
HOHJXPHV
2GLVSRVLWLYRGHUHJXODomRSRGHVHUUHJXODGRHPTXDOTXHU
SRVLomRHQWUHDUHJXODomRPtQLPD HDPi[LPD 
1DSRVLomR RDUK~PLGRpHOLPLQDGRGDJDYHWDSDUDXPD
PHOKRUFRQVHUYDomRGDIUXWDHGRVOHJXPHVFRPFDVFD
1DSRVLomR RDUK~PLGRpPDQWLGRQRLQWHULRUGDJDYHWDSDUD
XPDPHOKRUFRQVHUYDomRGDVKRUWDOLoDV
5HWLURGDVJDYHWDVGRFRPSDUWLPHQWRGRFRQJHODGRU
5HWLUHDJDYHWDDWpjFDOKDGHSDUDJHP
/HYDQWHDSDUWHDQWHULRUGDJDYHWDSDUDDGHVEORTXHDUGR
WUDYmR
5HWLUHDJDYHWDFRPSOHWDPHQWH
3RVLFLRQDPHQWRGDVJUHOKDVQRFRPSDUWLPHQWRGR
FRQJHODGRUVHJXQGRRPRGHOR
3DUDREWHUDPDLRUFDSDFLGDGHGHDUPD]HQDJHPUHWLUHDV
GXDVJDYHWDVLQIHULRUHVHSRVLFLRQHDVJUHOKDVIRUQHFLGDVQR
LQWHULRUGRHOHFWURGRPpVWLFRYLGHILJXUD
33733115aP.fm Page 147 Tuesday, May 31, 2005 1:43 PM

*8,$3$5$$&216(59$d®2(
'(6&21*(/$d®2'26$/,0(1726
2FRPSDUWLPHQWRFRQJHODGRUPDUFDGRFRPRVtPEROR SHUPLWHDFRQVHUYDomRGHDOLPHQWRV
FRQJHODGRVDVVLPFRPRDFRQJHODomRGHDOLPHQWRVIUHVFRVRXSUHYLDPHQWHFR]LQKDGRV(VWHSHUPLWH
WDPEpPDSURGXomRGHFXERVGHJHOR$FRQWUDSRUWDGRFRQJHODGRUPDUFDGDFRPRVtPERORp
SDUWLFXODUPHQWHDGHTXDGDSDUDDFRQVHUYDomRGHJHODGRVRXGHDOLPHQWRVFRQJHODGRVTXHGHYHPVHU
FRQVXPLGRVQRHVSDoRGHSRXFRWHPSR
$TXDQWLGDGHPi[LPDGHDOLPHQWRVTXHSRGHPVHUFRQJHODGRVHPKRUDVFRPXPDWHPSHUDWXUD
DPELHQWHGH&HVWiLQGLFDGDQDFKDSDGHFDUDFWHUtVWLFDVFRORFDGDQRLQWHULRUGRFRPSDUWLPHQWR
IULJRUtILFR
3DUDXPDFRUUHFWDFRQJHODomRDFRQVHOKDPRVDSUHPLUDWHFOD
PHQX
HDHVFROKHUDIXQomRGHFRQJHODomR
UiSLGD
SDUDXPDSUpFRQJHODomR
$SyVKRUDVLQWURGX]DRDOLPHQWRTXHGHVHMDFRQJHODUQDSULPHLUDSUDWHOHLUDQDSDUWHDOWDGR
FRPSDUWLPHQWRFRQJHODGRU$FRQJHODomRGHDOLPHQWRVIUHVFRVHDSURGXomRDXWRPiWLFDGHJHORQmR
SRGHPDFRQWHFHUVLPXOWDQHDPHQWH1mRVHHVTXHoDSRULVVRGHGHVDFWLYDURJHUDGRUGHJHOR
DXWRPiWLFRSUHPLQGRRERWmR
LFHRQRII
&RQVXOWHDVLQVWUXo}HVGHXWLOL]DomRGRFDStWXOR´*HUDGRUGHJHORDXWRPiWLFRµ
3UHSDUDomRGRVDOLPHQWRVIUHVFRVDFRQJHODU
eLPSRUWDQWHHPEUXOKDURVDOLPHQWRVGHWDOPDQHLUDDHYLWDUDHQWUDGDGHiJXDKXPLGDGHRX
FRQGHQVDomRGHVWDPDQHLUDHYLWDVHDSDVVDJHPGHFKHLURVRXRGRUHVGHXPDSDUWHSDUDDRXWUDGR
IULJRUtILFRSHUPLWLQGRXPDPHOKRUFRQVHUYDomRGRVDOLPHQWRVFRQJHODGRV$FRQVHOKDPRVDXWLOL]DU
UHFLSLHQWHVGHSOiVWLFRFRPWDPSDVKHUPpWLFDVWDEXOHLURVGHDOXPtQLRSDSHOGHDOXPtQLRSHOtFXODGH
SOiVWLFRHLQYyOXFURVGHSOiVWLFRLPSHUPHiYHO
)HFKR
$QWHVGHIHFKDURVDOLPHQWRVHPVDFRVGHL[HVDLURDURVOtTXLGRVQHFHVVLWDPGHHVSDoRSDUDVH
H[SDQGLUHP)HFKHDSDUWHVXSHULRUGRVDFRFRPXPJDQFKR,QWURGX]DDHWLTXHWDQRLQWHULRUGRVVDFRV
WUDQVSDUHQWHVXWLOL]HHWLTXHWDVDGHVLYDVSDUDDSOLFDUQDSDUWHH[WHUQDGRVVDFRVRSDFRV
'HVFRQJHODomR
(LVDOJXPDVVXJHVW}HV~WHLV
9HUGXUDVFUXDV
FRORTXHGLUHFWDPHQWHHPiJXDDIHUYHUVHPGHVFRQJHODUHFR]DQRUPDOPHQWH
&DUQH
SHGDoRVJUDQGHVGHVFRQJHOHQRFRPSDUWLPHQWRIULJRUtILFRVHPUHWLUDUGRLQYyOXFUR$QWHVGH
FR]LQKDUGHL[HUHSRXVDUGXUDQWHGXDVKRUDVDWHPSHUDWXUDDPELHQWH
&DUQH
SHGDoRVSHTXHQRVGHVFRQJHOHRVjWHPSHUDWXUDDPELHQWHRXFR]LQKHRVGLUHFWDPHQWH
3HL[H
GHVFRQJHOHQRFRPSDUWLPHQWRIULJRUtILFRVHPUHWLUDUGRLQYyOXFURRXHQWmRFR]LQKHGLUHFWDPHQWH
DQWHVGDVXDFRPSOHWDGHVFRQJHODomR
1RFDVRGHIDOKDGHHQHUJLDRFRPSDUWLPHQWRFRQJHODGRUPDQWpPDWHPSHUDWXUDGHFRQVHUYDomR
DGHTXDGDGXUDQWHFHUFDGHKRUDVGXUDQWHHVWHSHUtRGRVXJHULPRVGHPDQWHUIHFKDGDDSRUWDGR
FRPSDUWLPHQWR1mRYROWHDFRQJHODUDOLPHQWRVSDUFLDOPHQWHGHVFRQJHODGRV
$OLPHQWRVMiFR]LQKDGRV
DTXHoDRVQRIRUQRVHPRVUHWLUDUGRVUHFLSLHQWHVGHDOXPtQLR
)UXWD
GHVFRQJHOHDQRFRPSDUWLPHQWRIULJRUtILFR
127$
QXQFDFRORTXHDOLPHQWRVTXHQWHVQRFRQJHODGRU
'HL[HDUUHIHFHURVDOLPHQWRVTXHQWHVjWHPSHUDWXUDDPELHQWHGXUDQWHPLQXWRVHGHSRLVHPEUXOKH
RVQRLQYyOXFURHFRQJHOHRV'HL[HDUUHIHFHURVDOLPHQWRVDQWHVGHRVFRQJHODUSHUPLWHSRXSDUHQHUJLD
HSURORQJDUDGXUDomRGRDSDUHOKR
33733115aP.fm Page 148 Tuesday, May 31, 2005 1:43 PM

7$%(/$3$5$$&216(59$d®2'26$/,0(1726
2VWHPSRVGHFRQVHUYDomRYDULDPHPIXQomRGDTXDOLGDGHGRDOLPHQWRGRWLSRGHHPEDODJHPRX
GHLQYyOXFURXVDGRjSURYDGHKXPLGDGHHGHYDSRUHGDWHPSHUDWXUDGHFRQVHUYDomRTXHGHYHVHU
GH&
$/,0(1726(7(032'(
&216(59$d®2
48(,-26
$57,*26'(3$'$5,$(3®2
)UXWD
6XPRVGHIUXWD
FRQFHQWUDGRV
PHVHV
)UXWDHPJHUDO GHDPHVHV
&LWULQRVHVXPRVIUHVFRV GHDPHVHV
/HJXPHV
&RQJHODGDFRPHUFLDOPHQWH PHVHV
&RQJHODGDHPFDVD GHDPHVHV
&DUQH
6DOVLFKDV VHPDQDVRX
PHQRV
+DPEXUJXHU PrV
&DUQHGHYDFDYLWHOD
ERUUHJR
GHDPHVHV
&DUQHDVVDGD
&DUQHGHYDFD GHDPHVHV
%RUUHJRHYLWHOD GHDPHVHV
3RUFR GHDPHVHV
6DOVLFKDVIUHVFDV GHDPHVHV
%LIHVHIDWLDVGHFDUQH
&DUQHGHYDFD GHDPHVHV
%RUUHJRYLWHODSRUFR GHDPHVHV
3HL[H
3HVFDGDD]HYLDOLQJXDGR PHVHV
6DOPmR GHDPHVHV
&DUDSDXSHUFD GHDPHVHV
3HL[HSDQDGRFRPSUDGR PHVHV
0DULVFRRVWUDV GHDPHVHV
3HL[HFR]LGRFDUDQJXHMRV GHDPHVHV
&DPDUmRFUX PHVHV
$9(6
)UDQJRHSHUXLQWHLURRXHP
SHGDoRV
PHVHV
*DQVRHSDWR PHVHV
0LXGH]DV GHDPHVHV
$YHVFR]LQKDGDVFRP
PROKRV
PHVHV
)DWLDVVHPPROKR PrV
(678)$'26
&DUQHDYHVHSHL[H GHDPHVHV
0DQWHLJD GHDPHVHV
0DUJDULQD PHVHV
4XHLMRV
&DPHPEHUWPR]]DUHOOD
TXHLMRVGHEDUUD
PHVHV
4XHLMRVFUHPH QmRFRQJHOH
%ULH(PPHQWDOTXHLMRVXtoR
HWF
DFRQJHODomRSRGHDOWHUDUD
FRQVLVWrQFLD
GHDPHVHV
*HODGRVXPRVGHIUXWDOHLWH PHVHV
2YRV
DFUHVFHQWDUDo~FDURXVDOjV
JHPDVRXDRVRYRVLQWHLURV
PH[LGRV
,QWHLURVPH[LGRVFODUDGH
RYRJHPD
PHVHV
3mRIHUPHQWDGRHVDQGHV PHVHV
3mRFUX PrV
&URLVVDQWV PHVHV
%RORVVHPJODFH GHDPHVHV
%RORVFRPJODFHH
ELVFRLWRV
GHDPHVHV
7DUWHGHIUXWD PHVHV
0DVVDSDUDELVFRLWRV PHVHV
0DVVDSDUDERORV GHDPHVHV
33733115aP.fm Page 149 Tuesday, May 31, 2005 1:43 PM

352%/(0$6&20816'2*(5$'25'(
*(/2
127$
&RQVXPDDSHQDVRVFXERVSURGX]LGRVSHORJHUDGRUGHJHOR
352%/(0$ &$86$ 62/8d®2
2GLVWULEXLGRUGHJHORHGHiJXD
QmRIXQFLRQD
$SRUWDGRFRPSDUWLPHQWRGR
FRQJHODGRUHVWiDEHUWD
2UHFLSLHQWHSDUDRVFXERVGH
JHORQmRHVWiLQVWDODGRQD
PDQHLUDFRUUHFWD
)HFKHDSRUWDGR
FRPSDUWLPHQWRGRFRQJHODGRU
&HUWLILTXHVHGHTXHR
UHFLSLHQWHGRVFXERVGHJHOR
HVWiGHYLGDPHQWHLQVHULGR
2GLVWULEXLGRUGHJHORSiUDGH
IXQFLRQDU
2GLVWULEXLGRUGHJHORQmRIRL
XWLOL]DGRGXUDQWHORQJRV
SHUtRGRVHRVFXERVGHJHOR
GHUUHWHUDPVHHXQLUDPVH
$DODYDQFDGRGLVWULEXLGRUGH
JHORILFRXSUHPLGDGHPDVLDGR
WHPSR
$EDQHGHYH]HPTXDQGRR
UHFLSLHQWHSDUDPDQWHU
VHSDUDGRVRVFXERVHDXPHQWDU
DFDSDFLGDGHGHFRQVHUYDomR
(OLPLQHRVFXERVYHOKRVH
HVSHUHSHODSURGXomRGHRXWURV
FXERV
$JXDUGHFHUFDGHPLQXWRVDWp
TXHRSHTXHQRPRWRUGR
GLVWULEXLGRUVHUHVWDEHOHoD
6HIRUHPQHFHVViULDVJUDQGHV
TXDQWLGDGHVGHJHORp
DFRQVHOKiYHOUHWLUiODVGR
UHFLSLHQWHGHJHORHQmRGR
GLVWULEXLGRU
*HORFRPVDERURXFKHLUR
GHVDJUDGiYHO
2JHORDEVRUYHRVFKHLURV
SUHVHQWHVQRDU
4XDOLGDGHGDiJXD
$OLPHQWRVQmRHPEUXOKDGRV
DGHTXDGDPHQWH
eQHFHVViULROLPSDURUHFLSLHQWH
GRJHORHRFRPSDUWLPHQWRGR
FRQJHODGRU
/LJDo}HVKLGUiXOLFDVDRJHUDGRU
GHJHOR
eQHFHVViULRIDEULFDUJHORQRYR
(OLPLQHRVFXERVYHOKRVH
HVSHUHSHODSURGXomRGHJHOR
QRYR
*XDUGHRJHORH[FHGHQWHQXP
UHFLSLHQWHFRPWDPSD
3DUDDiJXDFRPPLQHUDLVSRGH
VHUQHFHVViULRXPILOWUR
(PEUXOKHRVDOLPHQWRVGH
PDQHLUDDGHTXDGD
/LPSHRUHFLSLHQWHGRJHORHR
FRPSDUWLPHQWRGRFRQJHODGRU
6LJDDVLQVWUXo}HVSDUDXPD
DOLPHQWDomRKtGULFDDGHTXDGD
DRJHUDGRUGHJHOR
2VSULPHLURVFXERVSURGX]LGRV
SRUXPJHUDGRUGHJHORQRYR
SRGHPWHUXPVDERU
GHVDJUDGiYHO(OLPLQHRV
SULPHLURVFXERVHHVSHUHSHOD
SURGXomRGHJHORQRYR
33733115aP.fm Page 150 Tuesday, May 31, 2005 1:43 PM
  • Page 1 1
  • Page 2 2
  • Page 3 3
  • Page 4 4
  • Page 5 5
  • Page 6 6
  • Page 7 7
  • Page 8 8
  • Page 9 9
  • Page 10 10
  • Page 11 11
  • Page 12 12
  • Page 13 13
  • Page 14 14
  • Page 15 15
  • Page 16 16
  • Page 17 17
  • Page 18 18
  • Page 19 19
  • Page 20 20
  • Page 21 21
  • Page 22 22
  • Page 23 23
  • Page 24 24
  • Page 25 25

Whirlpool S20D TSS33-A/G Guia de usuario

Tipo
Guia de usuario