Becken MAQ LAVAR ROUPA BoostWash BWM3640 Manual do proprietário

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Dear client,

Thank you for purchasing this product.

The quality of this appliance has been certified by several

laboratory tests. This instructions manual is provided to

simplify the use of the appliance as well as to guarantee a

safe use.

Please read carefully the instructions and safety measures

described in this manual.

We sincerely hope you will be satisfied when using your new

appliance.

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Washing Machine | Lavadora | Máquina de Lavar Roupa

INDEX

1. SAFETY INSTRUCTIONS 4

1.1. Power Supply 5

1.2. Power Cord and Other Cables 5

1.3. Humidity and Water 5

1.4. Cleaning 6

1.5. General Precautions 6

2. OPERATING INSTRUCTIONS 10

2.1. Product Description 10

2.2. Product Usage 11

2.3. Maintenance 30

2.4. Troubleshooting 34

3. TECHNICAL SPECIFICATIONS 37

4. POST-SALE SERVICE 44

5. ENVIRONMENTAL PROTECTION 45

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1. SAFETY INSTRUCTIONS

Important Warnings

Before using your appliance read this instructions manual carefully and

keep it in a safe place as you may need to consult it in the future.

Before turning on your appliance, and to ensure a safe and correct

operation, do not use if:

• It has fallen to the ground;

• You notice any evidence of damage;

• Any anomaly occurs during its operation.

To avoid hazards or deterioration of your appliance through incorrect

use it is advisable to read these instructions thoroughly.

Your appliance may not be used for other purposes than the ones

intended and solely for household use. Any damage resulting from

using the appliance outside this scope, any incorrect use, as well as

any manual modifications to the product will not be covered and

automatically voids the warranty.

WARNING

RISK OF ELECTRIC SHOCK

DO NOT OPEN

Warning: to avoid the risk of electric shock, do not

remove the cover. The interior does not contain any parts

that can be repaired by the user. Ask for the Customer

Support Service.

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Assistance

In case of malfunction, take your appliance to the Customer Support

Service for assistance.

This appliance can be used by children from the age of 8 and by

people with reduced physical, sensorial or mental capabilities and/or

lack of experience and knowledge if they have been given instructions

on using the appliance safely and if they understand the hazards

involved. Children may not play with the appliance. Cleaning and

maintenance must not be carried out by children without supervision.

These instructions are also available at www.suporteworten.pt

1.1. Power Supply

Make sure the main voltage is compatible with the appliance’s. If this is

not the case please consult the Customer Support Service.

1.2. Power Cord and Other Cables

Do not tangle the cord or pull it to disconnect the appliance. Also, keep

the cord away from warm surfaces.

Never use the appliance if it has a damaged cable or socket.

Take it to the Customer Support Service for replacement.

1.3. Humidity and Water

Do not use your appliance in humid places. Do not allow the appliance

to become wet under any circumstances as this may be dangerous.

To avoid fire hazard or electric shock do not expose your appliance

to humidity or water. Furthermore, do not place your appliance under

water (e.g. for cleaning).

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1.4. Cleaning

Before cleaning, be sure to switch o the appliance and remove the

plug from the main power supply. Always allow the unit to cool down

before cleaning.

To clean the exterior of the product use a dry soft cloth only.

1.5. General Precautions

• Please follow the instructions in the user manual which will help you

to properly install and operate this product and enjoy its advanced

features. Please keep the instructions for future reference.

• Read all instructions before using the product.

• Maintenance and service operations are only to be carried out by

Customer Support Service.

• Any damage caused by manual modifications to the product is not

covered by the warranty.

• If this product is used for other purposes than the ones originally

intended, or if it is not correctly connected, the product may become

damaged and the warranty will be voided.

• If the supply cord is damaged, it must be replaced by the manufacturer or

its Customer Support Service in order to avoid a hazard.

• The new hose sets supplied with the appliance are to be used and

the old hose sets should not be reused.

• This washing machine is for indoor use only.

• The openings must not be obstructed by a carpet.

• This appliance can be used by children aged from 8 years and above

and persons with reduced physical, sensory or mental capabilities

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or lack of experience and knowledge if they have been given

supervision or instruction concerning the use of the appliance in a

safe way and understand the hazards involved. Children shall not

play with the appliance. Cleaning and user maintenance shall not be

made by children without supervision.

• This appliance is not intended for use by persons (including

children) with reduced physical, sensory or mental capabilities, or

lack of experience and knowledge, unless they have been given

supervision or instruction concerning use of the appliance by a

person responsible for their safety. Children should be supervised to

ensure that they do not play with the appliance.

• Pull out its plug from the power socket before cleaning or

maintenance.

• Make sure that all pockets are emptied before washing the clothes.

• Sharp and rigid items such as coins, pins, nails, screws or stones etc.

may cause serious damage to this machine.

• Pull out the plug and cut o the water supply after the operation.

• Check whether the water inside the drum has been drained before

opening the machine door. Do not open the door if there is any

water visible.

• Pets and kids may climb into the machine. Check the machine before

every operation.

• The glass door may be very hot during the operation. Keep kids and

pets away from the machine during the operation.

• Ensure that the power voltage and the frequency are identical to

those of the washing machine.

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• Do not use any socket with a rated current lower than the one indicated

in the washing machine. Never pull out the power plug with wet hands.

• To ensure your safety, the power cord plug must be inserted into

an earthed three pole socket. Carefully check and ensure that your

socket is properly installed and earthed.

• Children under 3 years of age should be kept away from the machine

unless continuously supervised.

• Children should be supervised to ensure that they do not play with

the machine.

• Packing materials may be dangerous for children. Please keep all

packing materials (plastic bags, foams etc.) far away from children.

• The washing machine should not be installed in a bathroom or very

damp rooms, as well as in rooms with explosive or caustic gases.

• Ensure that the water and electrical devices are connected by

a qualified technician in accordance with the manufacturer’s

instructions and local safety regulations.

• Before operating this machine, all packages and transport bolts

must be removed. Otherwise, the washing machine may be seriously

damaged while washing the clothes.

• Before washing clothes for the first time, the washing machine

should be operated for a full cycle without any clothes inside.

• The washing machine with a single inlet valve can only be connected

to the cold water supply. The washing machine with double inlet

valves can be connected to the hot water and cold water supply.

• Your washing machine is for home use only and is designed for

textiles suitable for machine washing.

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• Flammable and explosive or toxic solvents are forbidden. Gasoline

and alcohol etc. must not be used as detergents. Please select

detergents suitable for machine washing.

• Washing carpets in the machine is forbidden.

• Be careful of burns when the washing machine drains hot washing water.

• Never refill the water by hand during washing.

• After the cycle is completed, please wait two minutes before opening

the door.

• Please remember to disconnect the water and power supply

immediately after the clothes are washed.

• Do not climb up or sit on the top cover of the machine.

• Do not lean against the machine door.

• Please do not close the door with excessive force. If it is diicult to

close the door, please check for excessive clothes or if they are well-

distributed.

• This household washing machine isn’t intended for built-in.

• Cautions during Machine Handling

1. The transport bolts must be reinstalled in the machine by qualified

technician.

2. The accumulated water must be drained out of the machine.

3. Handle the machine carefully. Never hold each protruded part on

the machine while lifting. The machine door cannot be used as a

handle during handling and transport.

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2. OPERATING INSTRUCTIONS

2.1. Product Description

Detergent Drawer

Door

Service Panel

Outlet Hose

Power Plug

Control Panel

Detergent Box

Accessories

Hole plug

(optional)

Transport

hole plug

Inlet pipe C Inlet pipe H

(optional)

Outlet hose

support

(optional)

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2.2. Product usage

Installing the Washing Machine

Unpacking the washing machine

Unpack your washing machine and check if it suered any damage

during transportation. Also make sure that all the items in the attached

bag are received.

If there is any damage to the washing machine during the

transportation, or any item is missing, please contact the Customer

Support Service before installation.

Dispose the packing materials

The packing materials of this machine may be dangerous to children.

Please dispose them properly and avoid access to children. Please

dispose the related packing materials according to the relevant local

regulations. Please do not throw the packing materials away together

with other daily domestic waste.

Remove transport bolts

Before using this washing machine, the

transport bolts must be removed from the

backside of this machine. Please take the

following steps to remove the bolts:

1. Loosen all the bolts with a spanner and

remove them.

2. Close the holes with transport hole

plugs.

3. Keep the transport bolts for future use.

Select the location

Before installing the washing machine, the location selected should be

characterized as follows:

• Rigid, dry, and levelled surface (if the surface not levelled, please

follow the instructions on the “Adjusting the Leg”)

• Avoid direct sunlight

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• Suicient ventilation

• Room temperature above 0 ºC

• Kept away from heat resources such

as coal or gas.

Make sure that the washing machine

does not stand on the power cord.

Do not install the washing machine

on a carpet floor.

Adjusting the Leg

1. When positioning the washing machine, please check if the legs

are closely attached to the cabinet. If not, please turn them to their

original positions by hand or with a spanner and tighten the nuts

with a spanner.

2. After positioning the washing machine, press the four corners on

the top cover of the washing machine in sequence. If the washing

machine is not stable when being pressed, the leg must be adjusted.

3. Ensure the position of the washing machine. Loosen the lock nut

with a spanner and turn the leg by hand until it contacts the floor.

Press the leg with one hand and fasten the nut closely to the cabinet

with the other hand.

4. After properly locked, press the four corners again to ensure that

they have been adjusted properly. If it is still unstable, please repeat

Steps 2 and 3.

5. Place a solid cylinder (e.g. pop cans) oppositely on the top cover of

the washing machine from the left, right, front and back directions.

If the cylinder keeps stable, the washing machine is in a levelled

position. If it rolls, the washing machine is unlevelled. The rolling

direction is the direction of the lower ground surface. Then, the

two legs in that direction must be raised at the same time until the

washing machine is levelled. Repeat steps 1 to 3 to fit the bottom

legs closely against the ground and the nuts tightly fitted.

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Connect the inlet pipe

Connect the inlet pipe as indicated in

the gure. For the model with a hot valve,

please connect the hot valve to the hot

water tap. The energy will decrease

automatically for some cycles.

Install the inlet pipe

1. Connect the elbow to the tap and t

it clockwise.

2. Connect the other end of the inlet pipe

to the inlet valve on the back of the

washing machine and fasten the pipe

tightly clockwise.

Notes: after the connection, if there is

any leakage, repeat the steps to connect

the inlet pipe. The most common type

of tap shall be used for the water supply.

If the tap is square or too big, it must be

changed to a standard tap.

Hole plug

This hole plug is used to jam the hole

on the back cabinet.

Place the outlet hose

There are two ways to place the end

of outlet hose:

1. Put it beside the water trough.

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2. Connect it to the branch drain pipe of the trough.

• It can drain the water up and down; the outlet hose must not be

installed at a height greater than 100 cm and its end must not be

immersed in water.

Position the outlet hose properly so that the oor will not be damaged

by water leakage.

Notes: If the machine has an outlet hose support, please install it as

shown in the following pictures.

• When installing the outlet

hose, fix it properly with a

rope.

• Position the outlet hose

properly so that the floor will

not be damaged by water

leakage.

• If the outlet hose is too

long, do not force it into the

washing machine as it will

cause abnormal noises.

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Electrical Connection

• As the maximum current through the unit is 10A when you are

using its heating function, please make sure the power supply

system (current, power voltage and wire) at your home meet the

normal loading requirements of the electrical appliances.

• Please connect the power to a socket that is correctly installed

and properly earthed.

• Make sure that the power voltage in your home is the same

to the one in the machine’s rating label.

• The power plug must match the socket and this must be

properly and eectively earthed.

• Do not use multi-purpose plugs or sockets such as extension cords.

• Do not connect or pull out the plug with wet hands.

• When connecting and pulling out the plug, hold the plug tightly

and then pull it out. Do not pull by the power cord.

• If the power cord is damaged or has any sign of damage, it must taken

to the manufacturer or Customer Support Service for replacement.

WARNING

1. This machine must be properly earthed. If there is any short

circuit, the earthing can reduce the danger of electrical shock.

This machine is equipped with a power cord and a plug with an

earthing wire.

2. The washing machine must be operated in a circuit separate

from other electrical appliances. Otherwise, the power protector

may be tripped or a fuse may burn out.

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Operating the Washing Machine

Checklist and Preparation before Washing Clothes

Please read this operation method carefully to avoid the problems in

the washing machine or damage to the clothes.

First check for clothes that might transfer

After putting some liquid detergent on a white towel,, use the towel

and rub it on the invisible corners of the clothes, checking if the white

towel becomes stained with the clothes’ original colour.

Scarves and clothes that transfer easily should be washed separately

before washing them in the machine.

For stains on sleeves, collars and pockets,

use the liquid detergent and gently wash

it with a brush. Finally put them into the

washing machine to achieve more ideal

washing eects.

Temperature-sensitive clothes, must

be washed as indicated in the labels.

Otherwise, it may cause colour change

or distortion.

Keep in Mind:

Never put clothes to be washed in the washing machine for a long

period of time. Otherwise they may get mouldy and cause spots.

Therefore, please wash the clothes in time. The clothes also may get

colour changed or transfer if they are not washed according to the

adequate washing temperature.

Clothes that cannot be washed in the washing machine

Clothes that may get distorted if immersed in water: Ties, waistcoats,

western-style clothes, outer garments etc. may have obvious shrinkage

if immersed in water; decolorized clothes such as blended spinning

clothes in articial bres etc.

Wrinkly clothes, embossed clothes, resin clothes etc. may get distorted

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when immersed in water. Among cotton and wool materials, the clothes

that get easily distorted are wrinkle-style silk, fur products and fur

decorations; Clothes with decorations, long dresses and traditional

clothes etc. are the products that get decolorized more easily.

Please do not wash clothes without material labels and washing

requirements. Never wash clothes stained with chemicals such as

gasoline, petroleum, benzene, paint thinner and alcohol.

Please pay attention with regard to detergents

“Low bubble” detergent or washing powder or special washing powder

for drum washing machine should be selected according to the bre

types (cotton, synthetic bre, soft products and wool products),

colours, washing temperatures, levels and types of dirt. Otherwise,

excessive bubbles may be generated and overow out of the machine,

causing accidents.

Bleach belongs can damage clothes, so it is suggested to use it as little

as possible.

Powder detergents can easily leave residues in the clothes, generating

bad smell, so the clothes must be well rinsed.

The detergent can’t dissolve completely if there is too much detergent

or the water temperature is too low. It can remain in the clothes, pipes

and washing machines and pollute the clothes.

The washing programme chosen must consider the weight

of the clothes, level of dirt, local water hardness as well as the

recommendations from the detergent manufacturers. Please consult

the water company if you are not clear about the water hardness in

your area.

Notes: Keep detergents and additives in a safe and dry place, out of

reach of children.

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Please remove any items from

the pockets

Please check the pockets of the clothes

to be washed, remove rigid items such

as decorations and coins, otherwise the

washing machine may be damaged or

have abnormal troubles.

The clothes to be washed are classied according to the following

characteristics:

The symbol on the care labels: the clothes to be washed are classied

as cotton, blended bre, synthetic bre, silk, wool and articial bre.

Colour: white and colours shall be identied. All new colour articles

must be washed separately.

Size: articles of dierent sizes are washed together to increase the

washing eects.

Sensitivity: sensitive items must be washed separately. For new pure

wool textiles, curtains and silks, select the soft wash programme. Check

the labels of all the items.

The clothes must be sorted before putting them in the washing

machine. When washing curtains with hooks, the hooks must be

previously removed. Cloth decorations may damage the washing

machine. Clothes with buttons or embroideries must be turned inside

out before being washed.

Clothes with fasteners:

Zips must be zipped close and buttons or hooks must be tted. Loose

bands or ribbons must be tied together.

It is suggested to put bras into a net

bag with zips or buttons sealed to prevent

the steel wire from popping out of the bras

into the drum and damaging the machine.

Especially delicate textiles such as laced

curtains, straightjackets, small articles

(tight socks, handkerchiefs, ties etc.) must

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be washed inside the net bag. When washing

a single big and heavy clothing item such as

Turkish towels, jeans, wadded jackets etc., it

may easily cause great eccentricity and cause

alarm due to the great unbalance. Therefore,

we suggest adding one or two more clothing

items to be washed together so that spinning

can be done smoothly.

Clean any dust, stains and pet hairs from the clothes

The clothes may be damaged and condition the washing eects during the

friction between dust, stains and clothes.

To protect the baby’s skin

Baby articles (baby clothes and towels) including napkins must be washed

separately. If they are washed together with adults’ clothes, they may be

infected. Rinsing times shall be increased to ensure the thorough rinsing

and cleaning without any detergent residue.

We suggest that, for parts/items that are easily stained such as white

sockets, collars and sleeves etc., they must rst be washed by hand

before putting them into the washing machine, to achieve more ideal

washing eects.

Please use powder or liquid detergents. Soap residues can remain in the

gaps of the clothes if used. Conrm the washing capacity:

Do not put excessive clothing items in one washing load; otherwise it may

aect the washing eects. Please conrm the maximum washing quantity

according to the following table.

Fibre Type

7.0 kg 8.0 kg 9.0 kg 10.0 kg

Cotton 7.0 kg 8.0 kg 9.0 kg 10.0 kg

Synthetic 3.5 kg 4.0 kg 4.5 kg 5.0 kg

Delicate 2.5 kg 2.5 kg 3.0 kg 3.0 kg

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Clothes that get easily fuzzed must be washed inside out

The clothes that get easily fuzzed must be washed separately; otherwise

the other items may be stained with dust and thrum etc. Preferably, black

clothes and cotton clothes shall be washed separately because they can

easily get stained with the thrums of other colours when being washed

together. Please check before washing.

The washing machine must not be used to wash waterproof materials

(ski suits, outside napkin pads, curtains)

As for the bre products in which water cannot penetrate easily, such

as waterproof cushions, and clothes, it is better not to wash them in the

washing machine. Otherwise there will be water bursting out or abnormal

vibration that may cause danger while rinsing and spinning, and the clothes

may also be damaged. (Such as outside napkin pads, raincoats, umbrellas,

ski suits, car covers, sleeping bags etc.).

Cautions during spinning

Spinning normal clothes:

The water from the spinning cycle is drained through the drain hole.

Spinning waterproof clothes and bre items: In the normal washing and

spinning cycle, waterproof clothes and bre items cannot be spinned while

washing water is gathered in one direction so that the eccentricity of the

washing machine is too great and can cause vibration or movement.

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