HP Click printing software Manual do usuário

HP Click

Installation Guide

Guide d'installation

Installationshandbuch

Manuale d'installazione

Guía de instalación

Guia de instalação

Installatiehandleiding

Руководство по установке

Instrukcja instalacji

インストールガイド

설치 설명서

安装指南

安裝指南

Guia d'instal·lació

EN

FR

DE

IT

ES

PT

NL

RU

PL

JA

KO

ZHCN

ZHTW

CA

HP cares about the environment

USB 2.0 high-speed certiﬁed

Edition 1

Legal notices

The information contained herein is subject to change

without notice.

The only warranties for HP products and services are

set forth in the express warranty statements

accompanying such products and services. Nothing

herein should be construed as constituting an

additional warranty. HP shall not be liable for

technical or editorial errors or omissions contained

herein.

NOTE: HP Click software is only compatible with

Original HP ink supplies.

Trademarks

Microsoft® and Windows® are U.S. registered

trademarks of Microsoft Corporation.

Table of contents

1 Installation Requirements ........................................................................................................................... 1

Requirements ............................................................................................................................. 1

Supported Printers .................................................................................................................... 2

Supported le formats .............................................................................................................. 2

Supported languages ................................................................................................................ 2

2 Install the HP Click Software ....................................................................................................................... 3

3 Activate the Licenses ................................................................................................................................... 4

How to install .............................................................................................................................. 4

4 HP Click Limited Warranty Statement ....................................................................................................... 6

A. Extent of HP Limited Warranty ............................................................................................ 6

B. Limitations of warranty ........................................................................................................ 9

C. Limitations of liability ............................................................................................................ 9

D. Local law ................................................................................................................................. 9

Regulatory notices ..................................................................................................................... 9

ENWW

1 Installation Requirements

This document explains how to install and set up the HP Click application and

licenses.

NOTE:

HP Click software is only compatible with Original HP ink supplies.

If you need more information about installation, contact your support

representative.

Requirements

Microsoft Windows 7 or later (32-bit or 64-bit)

●

Intel Core i3 2.4 GHz with four virtual cores/threads, or equivalent or better

processor

●

4 GB of RAM, or more

●

3.5 GB of free space on hard disk, or more, plus 100 MB for each additional

printer

●

Screen resolution of 1280 × 1024 pixels, or more, tuned or calibrated to

sRGB for optimal performance

●

Ethernet network, IPv4, 100 Mb/s or faster

MAC OS X 10.10 or later

●

Intel Core i5 1.6GHz with dual core, or equivalent or better processor

●

4 GB of RAM, or more

●

3.5 GB of free space on hard disk, or more

●

Screen resolution of 1280 × 1024 pixels, or more, tuned or calibrated to

sRGB for optimal performance

●

Ethernet network, IPv4, 100 Mb/s or faster

Ensure that your computer is connected to the same subnet as your printers.

Otherwise, ensure that the computer and printers are able to communicate

through the 8080, 8085, 8086, 9100, 9102 TCP, and 161 UDP ports.

If you detect a need for improvement, the performance of the application can be

improved by exceeding the minimum specications above: more than 4GB of

RAM (which requires a 64-bit operating system), a faster processor with more

cores, a faster network, and a faster hard disk drive (ideally a solid-state drive).

ENWW

Requirements

1

Supported Printers

HP Click currently supports the following printers:

●

HP PageWide XL 4000 Printer Series

●

HP PageWide XL 5000 Printer Series

NOTE:

See the full list of available printers in the User Guide.

For documentation and other support, see http://www.hp.com/go/

clickpagewidexl.

Supported le formats

HP Click prints the following le formats:

●

JPEG

●

HP-GL/2

●

PDF

●

TIFF

NOTE:

HP Click 2.0 does not support image resolutions below 72 dpi.

Supported languages

English, Portuguese, Spanish, Catalan, French, Dutch, Italian, German, Polish,

Russian, Chinese Simplied, Chinese Traditional, Korean, and Japanese.

2 Chapter 1 Installation Requirements ENWW

2 Install the HP Click Software

1. Ensure that your printers have the latest rmware version installed by

following the instructions in your printer documentation; or see http://

www.hp.com/go/model/support, where model is the model number of your

printer (such as HP PageWide XL 4000).

2. Download the installer from

http://www.hp.com/go/clickpagewidexl.

Double-click the installer (Setup.exe).

3. HP Click’s splash screen will appear:

NOTE:

See the user guide for tips and troubleshooting.

ENWW 3

3Activate the Licenses

How to install

Install the licenses

Each license must be installed in the form of a USB dongle inserted into each of

the printers to be managed by HP Click, one license per printer, see TIP below. A

license enables HP Click to register, control, and collect accounting information

from a printer. Uninstalling a license from a printer means, automatically, that the

particular printer can no longer communicate with your installation of HP Click

and that these functions will stop. HP Click may check at any time for the

presence of the appropriate licenses.

TIP:

The use of a particular license is not restricted to one printer. After installing

a license in an HP PageWide XL printer, you can uninstall it and then install it in

another supported HP PageWide XL printer.

How to install the HP Click license

1. Ensure that your printer is supported by HP Click, and turned on.

2. Insert the HP Click Print Controller license dongle into a USB port on the

printer.

The front panel displays a message conrming that the license is ready for

installation, and asks you to press OK to continue.

3. Press OK. Please wait, and do not remove the dongle.

4. The front panel asks you to press OK to restart the printer.

5. Press OK.

6. Remove the dongle from the USB port.

IMPORTANT:

Keep the dongle: you will need it if you ever want to uninstall

the license from this printer.

7. To check that licenses have been correctly installed, you can use the

printer’s front panel to view general information about the printer (see the

printer User’s Guide). It should tell you which HP Click licenses have been

installed, if any. The printer’s Embedded Web Server also displays this

information, near the top of the window, just under the green header bar.

8. The printer is now ready for use with HP Click.

4 Chapter 3 Activate the Licenses ENWW

How to uninstall a HP Click license

1. Ensure that the printer is turned on.

2. Insert the license dongle into a USB port on the printer.

The front panel displays a message conrming that the license can be

uninstalled, and asks you to press OK to continue.

3. Press OK and wait; do not remove the dongle.

4. When the uninstallation is complete, remove the dongle and store it in a

safe place. You may want to install it again later in the same printer or in

another one.

ENWW

How to install

5

4 HP Click Limited Warranty Statement

HP product Limited Warranty Period

Software 90 days from the date of purchase by the customer

A. Extent of HP Limited Warranty

1. HP warrants to you, the end-user customer, that the HP hardware products

will be free from defects in materials and workmanship under normal usage

during the Limited Warranty Period specied above. The Limited Warranty

Period starts on the date of purchase by you. Your dated sales or delivery

receipt, showing the date of purchase of the product, is your proof of

purchase date. You may be required to provide proof of purchase as a

condition of receiving warranty service.

2. For software products, HP’s Limited Warranty applies only to a failure to

execute programming instructions for the Limited Warranty Period specied

above, due to defects in material and workmanship, when properly installed

and used on the device designated by HP. HP further warrants that HP-

owned standard software will substantially conform to specications. HP

does not warrant that software will operate in hardware and software

combinations selected by you, or meet requirements specied by you.

3. HP does not warrant that the operation of any product will be uninterrupted

or error-free.

4. HP’s Limited Warranty covers only those defects that arise as a result of

normal use of the HP products, and does not cover any other problems,

including those that arise as a result of:

a. Improper or inadequate maintenance or calibration

b. Accessories, software, interfacing, paper, parts, ink, or supplies not

provided or supported by HP

c. Operation outside the product's specications

d. Improper site preparation or maintenance

e. Unauthorized modication or misuse

5. If HP or an HP authorized service provider receives, during the applicable

warranty period, notice of a defect in any product covered by this HP Limited

6 Chapter 4 HP Click Limited Warranty Statement ENWW

Warranty, HP shall, at its option, either repair or replace the product that

proved to be defective.

6. Customer self-repair warranty service. HP products are designed with many

Customer Self-Repair (CSR) parts to minimize repair time and allow for

greater exibility in performing defective parts replacement. If, during the

diagnosis period, HP

identies

that the repair can be accomplished by the

use of a CSR part, HP will ship that part directly to you for replacement.

There are two categories of CSR parts:

a. Parts for which customer self-repair is mandatory. If you request HP to

replace these parts, you will be charged for the travel and labor costs

of this service.

b. Parts for which customer self-repair is optional. These parts are also

designed for customer self-repair. If, however, you require that HP

replace them for you, this may be done at no additional charge under

the type of warranty service designated for your product.

Based on availability and where geography permits, CSR parts will be

shipped for next-business-day delivery. Same-day or four-hour delivery

may be oered at an additional charge where geography permits. If

assistance is required, you can call the HP Technical Support Center and a

technician will help you over the phone. HP species in the materials

shipped with a replacement CSR part whether a defective part must be

returned to HP. In cases where it is required to return the defective part to

HP, you must ship the defective part back to HP within a dened period of

time, normally

ve

(5) business days. The defective part must be returned

with the associated documentation in the provided shipping material.

Failure to return the defective part may result in HP billing you for the

replacement. With a customer self-repair, HP will pay all shipping and part

return costs and determine the courier/carrier to be used.

7. Should HP elect to replace or repair the defective product or part onsite,

such products will be serviced at the end-user customer's facility at no

charge only within designated local service travel areas. Outside designated

local service travel areas, warranty services will be performed at the end-

user customer's facility only upon prior agreement; you may be required to

pay travel expenses and other applicable expenses for such services.

Contact your local HP-authorized service provider for details on local travel

areas.

8. You will make all reasonable

eorts

to support and cooperate with HP or an

HP-authorized service provider in resolving the problem remotely, for

example, starting and executing self-tests or diagnostic programs, providing

ENWW

A. Extent of HP Limited Warranty

7

all necessary information, or performing basic remedial activities upon the

request of HP or an HP-authorized service provider.

9. If HP is unable to repair or replace, as applicable, a defective product which

is covered by this Limited Warranty, HP shall, within a reasonable time after

being notied of the defect, refund the residual value of the product. The

residual value will be the purchase price paid to HP or an HP Authorized

Reseller minus depreciation and amortization.

10. HP shall have no obligation to replace or refund until you return the

defective components, parts, supplies, or hardware product to HP, including

its associated documentation. All components, parts, supplies, or hardware

products removed under this Limited Warranty become the property of HP.

Notwithstanding the above mentioned, HP may waive the requirement for

you to return the defective product.

11. Unless otherwise stated, and to the extent permitted by local law, HP

products may be manufactured using new materials or new and used

materials equivalent to new in performance and reliability. HP may repair or

replace products (i) with equivalent products to the products being repaired

or replaced but which may have been subject to prior use; or (ii) with an

equivalent product to an original product that has been discontinued.

12. This Limited Warranty is valid in any country/region where HP or its

authorized service providers

oer

warranty services and HP has marketed

the HP product covered by this Limited Warranty. However, warranty service

availability and response time may vary from country/region to country/

region. HP will not alter form,

t,

or function of the product to make it

operate in a country in which it was never intended to function for legal or

regulatory reasons. This HP Limited Warranty is subject to all applicable

laws and regulations including US and other national export and import laws

and regulations.

13. Contracts for additional services may be available from any authorized HP

service facility where the listed HP product is distributed by HP or an

authorized importer.

14. You are responsible for the security of your proprietary and condential

information and for maintaining a procedure external to the printer for

reconstruction of lost or altered les, data, or programs. HP IS NOT

RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY FILES STORED BY YOU ON

THE HP PRODUCT'S HARD DISK OR OTHER STORAGE DEVICES. HP IS NOT

RESPONSIBLE FOR THE RECOVERY OF LOST FILES OR DATA.

8 Chapter 4 HP Click Limited Warranty Statement ENWW

B. Limitations of warranty

TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY

SUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER

EXPRESS OR IMPLIED, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR

CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A

PARTICULAR PURPOSE.

C. Limitations of liability

TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS LIMITED

WARRANTY ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED

ABOVE, IN NO EVENT WILL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR

LOSS OF DATA, DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL

DAMAGES (INCLUDING ANY LOSS OF PROFITS OR SAVINGS), WHETHER BASED ON

CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER ADVISED OF

THE POSSIBILITY OF SUCH DAMAGES.

D. Local law

1. This Limited Warranty gives you specic legal rights. You may also have

other rights which vary from state to state in the United States, from

province to province in Canada, and from country to country elsewhere in

the world. You are advised to consult applicable state, province, or national

laws for full determination of your rights.

2. To the extent that this Warranty Statement is inconsistent with local law,

this Warranty Statement shall be deemed modied to be consistent with

such local law. THE WARRANTY TERMS CONTAINED IN THIS LIMITED

WARRANTY, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT

EXCLUDE, RESTRICT, OR MODIFY AND ARE IN ADDITION TO THE MANDATORY

STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.

Rev. 05/09

Regulatory notices

Refer to the printer's documentation and HP's websites http://www.hp.com/go/

certicates/ and http://www.hp.com/go/environment/ to nd relevant safety

notices and regulatory and environmental information for your product.

ENWW

B. Limitations of warranty

9

Edition 1

Notes légales

Les renseignements contenus dans ce document

peuvent être modiﬁés sans préavis.

Les seules garanties oertes en ce qui concerne

les produits et les services de HP sont celles

expressément énoncées dans les déclarations de

garantie. Rien dans le présent document ne peut

être considéré comme constituant une garantie

supplémentaire. HP n'est pas responsable en

cas d'erreurs ou d'omissions techniques ou

rédactionnelles dans le présent document.

REMARQUE : Le logiciel HP Click est uniquement

compatible avec des consommables d’encre HP

d’origine.

Marques commerciales

Microsoft® et Windows® sont des marques déposées

de Microsoft Corporation.

Sommaire

1 Préliminaires à l’installation ........................................................................................................................ 1

Conﬁguration requise ................................................................................................................ 1

Imprimantes compatibles ......................................................................................................... 2

Formats de

ﬁchiers

pris en charge .......................................................................................... 2

Langues prises en charge ......................................................................................................... 2

2 Installation du logiciel HP Click ................................................................................................................... 3

3 Activation des licences ................................................................................................................................. 4

Installation .................................................................................................................................. 4

4 Déclaration de garantie limitée de HP Click ............................................................................................. 6

A. Extension de la garantie limitée HP .................................................................................... 6

B. Limitations de garantie ........................................................................................................ 9

C. Limitations de responsabilité .............................................................................................. 9

D. Législation locale ................................................................................................................... 9

Notiﬁcations réglementaires ................................................................................................. 10

FRWW

1 Préliminaires à l’installation

Ce document explique comment installer et conﬁgurer l'application et les licences

HP Click.

REMARQUE : Le logiciel HP Click est uniquement compatible avec des

consommables d’encre HP d’origine.

Si vous avez besoin de plus d'informations sur l'installation, contactez votre

représentant du service d'assistance.

Conﬁguration requise

Microsoft Windows 7 ou version ultérieure (32 ou 64 bits)

●

Intel Core i3 2.4 GHz avec quatre cœurs/processeurs virtuels, ou processeur

équivalent ou plus performant

●

4 Go de RAM au minimum

●

3,5 Go d'espace libre sur le disque dur au minimum, plus 100 Mo pour

chaque imprimante supplémentaire

●

Résolution d'écran de 1280 × 1024 pixels au minimum, ajustée ou

étalonnée sur sRVB pour des performances optimales

●

Réseau Ethernet, IPv4, 100 Mo/s ou plus rapide

MAC OS X 10.10 ou ultérieur

●

Intel Core i5 1,6 GHz avec double cœurs, ou processeur équivalent ou plus

performant

●

4 Go de RAM au minimum

●

Au moins 3,5 Go d'espace libre sur le disque dur

●

Résolution d'écran de 1280 × 1024 pixels au minimum, ajustée ou

étalonnée sur sRVB pour des performances optimales

●

Réseau Ethernet, IPv4, 100 Mo/s ou plus rapide

Assurez-vous que votre ordinateur est connecté au même sous-réseau que vos

imprimantes. Dans le cas contraire, assurez-vous que l'ordinateur et les

imprimantes sont en mesure de communiquer via les ports TCP 8080, 8085,

8086, 9100, 9102 et UDP 161.

Si vous détectez qu'une amélioration est nécessaire, il est possible d'améliorer les

performances de l'application en allant au-delà des caractéristiques minimales

FRWW

Conﬁguration requise

1

ci-dessus : plus de 4 Go de RAM (ce qui nécessite un système d'exploitation de

64 bits), un processeur plus rapide avec davantage de cœurs, un réseau et un

disque dur plus rapides (idéalement un disque SSD).

Imprimantes compatibles

HP Click prend actuellement en charge les imprimantes suivantes :

●

Imprimante HP PageWide XL série 4000

●

Imprimante HP PageWide XL série 5000

REMARQUE :

Reportez-vous à la liste complète des imprimantes disponibles

dans le Guide de l’utilisateur.

Pour obtenir la documentation et autre support, reportez-vous à

http://www.hp.com/go/clickpagewidexl.

Formats de ﬁchiers pris en charge

HP Click imprime les formats de ﬁchier suivants :

●

JPEG

●

HP-GL/2

●

PDF

●

TIFF

REMARQUE :

HP Click 2.0 ne prend pas en charge la résolution d'image en

dessous de 72 ppp.

Langues prises en charge

anglais, portugais, espagnol, catalan, français, néerlandais, italien, allemand,

polonais, russe, chinois

simpliﬁé,

chinois traditionnel, coréen et japonais.

2 Chapitre 1 Préliminaires à l’installation FRWW

2 Installation du logiciel HP Click

1. Assurez-vous que vos imprimantes disposent de la version la plus récente

du micrologiciel, selon les instructions contenues dans la documentation de

l'imprimante ; ou consultez le site http://www.hp.com/go/modèle/support,

où modèle est le numéro de modèle de votre imprimante (par exemple,

HP PageWide XL 4000).

2. Téléchargez le programme d’installation depuis

http://www.hp.com/go/

clickpagewidexl.

Double-cliquez sur le programme d’installation (Setup.exe).

3. L’écran d’accueil d’HP Click s’ouvre :

REMARQUE : Reportez-vous au guide de l’utilisateur pour des conseils et des

procédures de dépannage.

FRWW 3

3 Activation des licences

Installation

Installation des licences

Chaque licence doit être installée sous la forme d’un dongle USB insérée dans

chacune des imprimantes pour être gérée par HP Click, une licence par

imprimante ; reportez-vous aux conseils ci-dessous. Une licence permet à

HP Click d’enregistrer, de contrôler et de collecter des informations de

comptabilité à partir d’une imprimante. La désinstallation d’une licence à partir

d’une imprimante signiﬁe, automatiquement, que l’imprimante spéciﬁque ne

peut plus communiquer avec votre installation de HP Click et que ces fonctions

s’arrêteront. HP Click peut vériﬁer à tout moment la présence des licences

appropriées.

CONSEIL :

L’utilisation d’une licence particulière n’est pas limitée à une seule

imprimante. Après avoir installé une licence sur une imprimante HP PageWide XL,

vous pouvez la désinstaller, puis la réinstaller sur une autre imprimante

HP PageWide XL prise en charge.

Comment installer la licence de HP Click

1. Assurez-vous que votre imprimante est prise en charge par HP Click et est

sous tension.

2. Insérez le dongle d’impression HP Click dans un port USB de l'imprimante.

Le panneau avant aiche un message indiquant que la licence est prête pour

l'installation, et vous invite à appuyer sur OK pour continuer.

3. Appuyez sur OK. Veuillez patienter et ne pas retirer le dongle.

4. Le panneau avant vous invite à appuyer sur OK pour redémarrer

l'imprimante.

5. Appuyez sur OK.

6. Retirez le dongle du port USB.

IMPORTANT :

Conservez le dongle : Vous en aurez besoin ultérieurement si

vous voulez désinstaller la licence de cette imprimante un jour.

7. Pour vériﬁer que les licences ont été correctement installées, vous pouvez

utiliser le panneau avant de l'imprimante pour

aicher

des informations

générales concernant l'imprimante (consultez le guide de l'utilisateur de

4 Chapitre 3 Activation des licences FRWW

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