12 ENGLISH
TROUBLESHOOTING
PROBLEM CAUSE SOLUTION
The tank is leaking or
water is seeping out from
the tank
The tank is not positioned properly. Allow the centre of the tank to align
with the opening of the main body.
The volume of water in the tank
exceeds the indicated MAX line.
The water volume in the tank should
be within the MIN and MAX line
indicators.
Water is leaking from
the bottom of the coffee
maker.
There is too much water in the
drip tray. Please empty the drip tray.
There is a malfunction with the
coffee maker
Please contact the authorized ser-
vice facility for repairing.
Water is leaking from the
outer side of the lter.
There is coffee powder residue on
the filter edge. Clean any excess coffee or residue.
Acidic (vinegary) after-
taste in the Espresso
coffee.
You haven’t decalcified the ma-
chine properly.
Decalcify the coffee machine follow-
ing the instructions in this manual.
If ground coffee is stored in a hot,
damp place for a long period of
time, the coffee will turn bad.
Please use fresh coffee grinds, or
store coffee in a cool, dry place.
After opening a package of coffee
grinds, store it in an air tight contain-
er to maintain its freshness.
The coffee maker does
not work.
The power outlet is not connected
correctly.
Plug the power cord into a wall
outlet correctly. If the appliance
still does not work, please contact
the authorized service facility for
repairing.
The steamer does not
froth.
The steam ready indicator is not
lighting up.
Only after the steam ready indicator
is illuminated, can the steamer be
used to froth.
The frothing jug is too big or the
shape is not compatible Use a high cylindrical pitcher.
The steam indicator has a
yellow light. Overheating.
It is necessary to release a little hot
water with the knob. When the light
goes out, it can be used again to boil
the coffee.
Do not attempt to disassemble the appliance by yourself. If you are experiencing any mal-
function, please contact the aftersales service.
In compliance with Directives: 2012/19/EU and 2015/863/EU on the restriction of the use of dangerous sub-
stances in electric and electronic equipment as well as their waste disposal. The symbol with the crossed
dustbin shown on the package indicates that the product at the end of its service life shall be collected as
separate waste. Therefore, any products that have reached the end of their useful life must be given to waste
disposal centres specialising in separate collection of waste electrical and electronic equipment, or given
back to the retailer at the time of purchasing new similar equipment, on a one for one basis. The adequate
separate collection for the subsequent start-up of the equipment sent to be recycled, treated and disposed
of in an environmentally compatible way contributes to preventing possible negative effects on the environ-
ment and health and optimises the recycling and reuse of components making up the apparatus. Abusive
disposal of the product by the user involves application of the administrative sanctions according to the laws.